Provider Field Representative - Remote Missouri

Gainwell Technologies LLCAny city, OH
$40,000 - $60,000Remote

About The Position

The Professional Field Representative serves as the primary liaison between healthcare providers and Missouri Medicaid, conducting virtual and in-person provider site visits, resolving complex issues, and delivering training to ensure provider compliance and satisfaction. This is a remote position, and candidates must reside in Missouri. The role operates Monday through Friday during standard business hours.

Requirements

  • Experience working with Medicaid, Medicare, managed care organizations, health insurance plans, or other healthcare operations.
  • Strong communication and relationship-building skills with the ability to effectively interact with healthcare providers and key stakeholders.
  • Confidence presenting information and facilitating training sessions for both small and large audiences.
  • Residence in Missouri with the ability and willingness to travel throughout the state as needed for provider visits and meetings.

Nice To Haves

  • Experience in provider relations, provider enrollment, healthcare billing, healthcare compliance, or healthcare policy is preferred.

Responsibilities

  • Conduct virtual and in-person provider site visits to verify enrollment information and ensure compliance with state and federal Medicaid requirements.
  • Guide healthcare providers through the site visit process, documenting observations, communicating findings, and coordinating follow-up activities when corrective actions are required.
  • Deliver provider education and training sessions on Medicaid policies, enrollment requirements, billing practices, and program-specific initiatives.
  • Serve as a trusted resource by assisting providers with complex billing, policy, and operational questions while fostering strong professional relationships.
  • Proactively engage providers throughout your assigned region to improve provider satisfaction, support compliance efforts, and promote successful participation in Missouri Medicaid programs.

Benefits

  • flexible vacation policy
  • 401(k) employer match
  • comprehensive health benefits
  • educational assistance
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