Provider Engagement Specialist III

Imagine Pediatrics•New Jersey (Remote with travel), NJ

13d•$75,000 - $90,000•Remote

About The Position

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group dedicated to reimagining care for children with special healthcare needs. They provide 24/7 virtual and in-home medical, behavioral, and social care, collaborating with families, providers, and health plans to overcome barriers to quality care. Their approach enhances existing care teams by offering compassionate, creative support for children with medical complexity, aiming to increase safe days at home. The Provider Engagement Specialist III (PES) will work collaboratively with providers in markets where Imagine Pediatrics is contracted to support the mission of increasing safe days at home for medically complex children. As part of the Network Development team, the PES will develop and manage positive, long-term relationships with physicians and groups serving specialty populations. The role involves acting as an ambassador for Imagine Pediatrics in their territory, with the goal of enrolling eligible patients and their families in the app-based care model. This position requires frequent travel (up to 50%) throughout the state, with an expected schedule of Monday to Friday, 8:00 am - 5:00 pm CT, and occasional weekends for conferences or events. Bilingual proficiency in Spanish is highly preferred but not required.

Requirements

Passion and commitment to reimagining pediatric healthcare and creating a world where every child with complex medical conditions gets the care and support they deserve.
Dynamic personality and a knack for developing good interpersonal relationships.
Comfort with scientific terminology and ability to seamlessly move through various medical environments (hospitals, doctors' offices, pharmacies).
Familiarity with several types of providers (e.g., Physicians, Physician Assistants, Nurse Practitioners); pediatrics preferred, but not required.
6+ years of related experience in sales, direct marketing, or market development in a medical or healthcare field.
Proficient in Microsoft Excel, Word, and PowerPoint.
Access to reliable transportation.

Nice To Haves

Bilingual in Spanish highly preferred.
Proficiency with Customer Relationship Management (CRM) software preferred.

Responsibilities

Manage provider relationships and drive engagement within an assigned territory or specific market, potentially focusing on a specialized population.
Execute strategic initiatives, including supporting providers, coordinating events, and addressing day-to-day operational needs and decisions.
Serve as the primary point of contact for providers and community organizations within the territory.
Provide input on central engagement strategies based on on-the-ground experience.
Independently handle day-to-day challenges and decision-making, escalating broader, systematic challenges to the Director.
Work closely with providers, care teams, and local community organizations to drive brand recognition.
Identify additional engagement opportunities by independently pulling data from Tableau to share with PCPs.
Mentor and support new and associate-level team members.
Meet and exceed established monthly engagement targets.
Travel within territory and market for team member support and relationship building (expected 75% of the time).
Independently develop and maintain relationships with health plans.

Benefits

Base salary range of $75,000 - $90,000
Quarterly bonus incentive
Competitive company benefits package
Eligibility to participate in an employee equity purchase program (as applicable)
Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA
Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO
10 Company Holidays
2 Floating Holidays
Paid new parent leave
Additional benefits to be detailed in offer