Provider Engagement Representative

Health Care Service Corporation•Baltimore, MD
•$47,500 - $86,000•Hybrid

About The Position

This position is responsible for contracting, credentialing, and maintaining Professional Provider Data to support Marketing, Membership, and Network Contracting across all lines of business. Building relationships with the provider community and promoting high-quality initiatives that support data integrity are important parts of the role. The representative takes ownership of specialized operational and customer support duties, using independent initiative. The role also participates in internal provider meetings and work groups and researches problems related to provider credentialing, data, and network participation. Flex employees are expected to be in the office a minimum of three days a week. Management may modify an employee’s weekly schedule for exigent circumstances.

Requirements

  • Bachelor’s degree or four years of experience in the health care industry.
  • Two years of experience with Provider Network contracting and credentialing systems.
  • Written and verbal communication skills to interact with internal and external customers.
  • Analytical and quantitative skills.
  • Ability to take initiative and work independently.

Nice To Haves

  • Subject Matter Expert for the Professional Provider Credentialing Process.
  • Experience with Microsoft Office applications, including Excel, Access, and PowerPoint.

Responsibilities

  • Contract, credential, and maintain Professional Provider Data across all lines of business.
  • Build relationships with the provider community.
  • Promote high-quality initiatives that support data integrity.
  • Own and lead specialized operational and customer support duties, using independent initiative.
  • Participate in internal provider meetings and work groups.
  • Research problems related to provider credentialing, data, and network participation.

Benefits

  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • A minimum of 15 days of paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Other incentives
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