Provider Coordinator (Program Coordinator I)-61136866

State of South Carolina • Lexington County, SC

2d • Hybrid

About The Position

Under the supervision of the Program Coordinator II Vaccines for Children (VFC) / Immunization Quality Improvement for Providers (IQIP) Coordinator), performs activities related to provider services and data analysis that align with requirements for both federal/state funded vaccine programs to ensure immunization providers are in compliance with immunization policies, procedures and laws. Evaluates current data via Statewide Immunization Online Network (SIMON) / Center of Disease Control and Prevention (CDC) supported applications to resolve gaps in provider coverage and maintain network of immunization providers. Collaborates with regional/central office staff to assure effectiveness and efficiency in provision of services. Participates as a member of the Immunization Operations Section.

Requirements

• A high school diploma and relevant program experience.
• Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.
• Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.
• Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the SCDPH Chief Human Resources Officer, or their delegate.

Nice To Haves

• Experience in Public Health, the Vaccines for Children Program, and/or Program Coordination preferred.

Responsibilities

• Coordinates, processes, reviews, and monitors activities associated with program compliance site visits, provider enrollment, provider re-certification, disenrollment, vaccine orders, and access/utilization of Center of Disease Control and Prevention (CDC) supported and/or agency software applications.
• Analyzes provider enrollment and vaccine administration data using Microsoft platform programs including Excel. Pulls coverage assessment reports for providers. Communicates with DPH's Geographic Information Systems (GIS) team to ensure public-facing provider information is up-to-date.
• Provides consultation to providers enrolled in publicly-funded vaccine programs concerning storage and handling incident management. Assists with the receipt and tracking of storage and handling incidents via phone, emails, or other method.
• Participates in Immunization Information System (IIS) testing; serves as a technical expert on Vaccines for Children ( VFC) and vaccine management IIS functionalities. Providers Statewide Immunization Online Network (SIMON ) technical assistance and support to participating VFC providers.
• Attends/participates in scheduled trainings, workshops, in-services, and meetings with internal and external partners and programs.
• Provides coverage for and support to Vaccine Provider Operations team members as requested.
• Serves as the Vaccine Provider Operations Subject Matter Expert (SME) for all VFC and Immunization Quality Improvement for Providers (IQIP) software applications.
• Assists in provider site visit data analysis to track performance and progress toward goals.
• Provides technical assistance to vaccine providers at the request of Regional Immunization Compliance teams.
• Performs ongoing education with VFC providers according to current state and federal guidance.
• Incorporate continuous improvement practices into daily work by identifying inefficiencies, suggesting process enhancements, and ensuring accuracy in tasks that contribute to overall program success.
• Prepare timely and accurate reports that support decision-making, ensuring that data sources are validated and that reporting processes are consistent and transparent.
• Collaborate across teams to identify recurring challenges and recommend process improvements that enhance efficiency, compliance, and service delivery.
• Performs other related duties and special projects as assigned related to the position, including required travel if requested, and responds as directed during emergencies which may occur outside normal work hours, and travel if requested.

Benefits

• 15 days Annual (Vacation) Leave per year
• 15 days Sick Leave per year
• 13 Paid Holidays
• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children.
• S.C. Deferred Compensation Program available
• Retirement benefit choices
• State Retirement Plan ( SCRS )
• State Optional Retirement Program ( State ORP )

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED