Provider Clinical Operations Consultant, Manager

PwC•Washington, DC

1d•$99,000 - $232,000•Hybrid

About The Position

As a Provider Clinical Operations Consultant, Manager you will lead client service workstreams focused on provider clinical operations, bringing together operations consulting methods, health services knowledge, and process improvement skills to support clinical modernization efforts within our Operations Consulting practice. As a Manager you will lead teams, coach junior staff, manage assigned workstreams, and apply sound judgment to analyze complex issues, develop practical deliverables, and support client engagements across multiple priorities. In this role at PwC, you will work on provider business operations initiatives that may include workflow redesign, operating model assessment, and the use of technology-enabled approaches to improve how clinical operations are delivered.

Requirements

At least a Bachelor's degree
At least 6 years of experience

Nice To Haves

Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Government/Public Policy, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Risk Management/Insurance
Managing clinical operations improvement projects in health services settings
Leading provider workflow redesign and service delivery model changes
Analyzing performance metrics to guide operational decisions
Applying change management to modernization initiatives
Coaching teams through process improvement and quality reviews
Using data analytics, AI fluency, and digital tooling

Responsibilities

Leading provider clinical operations workstreams across client engagements in the health services sector
Managing project plans, timelines, and resource allocation for clinical modernization initiatives
Guiding teams in assessing current-state operations and identifying process improvement opportunities
Developing recommendations for operational redesign, workflow optimization, and service delivery model improvements
Analyzing business performance metrics, operating effectiveness findings, and service data to inform decisions
Coordinating change management activities and supporting adoption of new processes, tools, and practices
Building client relationships and facilitating discussions with clinical and operational stakeholders
Coaching team members through feedback, mentoring, and review of deliverables across multiple workstreams
Applying digital tooling, AI fluency, and analytical thinking to improve delivery methods and operational outcomes