Provider Capacity & Scheduling Specialist

Blackbird Health

4d•$65,000 - $72,000•Remote

About The Position

Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, and New Jersey—and we’re growing into new markets in 2026. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you’ll join a collaborative, supportive, and innovative team that’s shaping the future of pediatric mental health care. If you’re passionate about helping children and families while growing your career, Blackbird is the place to make an impact. Join us and help change mental health care for children for the better!

Requirements

2+ years of experience in healthcare operations, provider scheduling, or care coordination
Working knowledge of electronic health record (EHR) systems
Strong proficiency in Google Sheets or Microsoft Excel
Proven track record of managing detailed operational workflows with zero slip-ups
Excellent communication and team collaboration skills

Nice To Haves

Direct experience with AthenaHealth EHR
Background in behavioral health or pediatric healthcare operations

Responsibilities

Build and manage provider schedule templates and slot capacity in AthenaHealth
Own provider availability workflows, including PTO requests, schedule freezes, and panel transitions
Build initial schedules and ramp plans for onboarding providers
Maintain operational trackers for caseloads, psychiatric re-evaluations, and system updates
Identify and resolve schedule errors proactively to maintain clean forward-looking capacity
Help standardize and automate scheduling documentation to reduce admin burden for managers