Protective Services Specialist 4 (PCN 063354M)

State of Alaska • Anchorage, AK

8d • Onsite

About The Position

This position is open to all applicants. The Department of Family and Community Services, Office of Children's Services (OCS) is recruiting for a full-time Protective Service Specialist 4 located in Anchorage, Alaska. The individual in this position is responsible for supervising five (5) to six (6) Protective Services Specialists and one Social Services Associate. This person is responsible for ensuring safe children and strong families through oversight, development, coaching, training, evaluation and support of employees. The individual in this position will ensure the timely delivery of child protective services in accordance with State and Federal policies and procedures, the Guiding Principles and the OCS Practice Model. The individual in this position is also responsible for a variety of administrative functions that are critical to program operations. The Office of Children's Services strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully. The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes. Everything we do is underpinned by our Core Values.

Requirements

• Knowledge of the concepts, principles, theories, and practices used in the planning, design, and implementation of programs that provide a broad range of social supports to individuals and families.
• Ability to develop the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn through formal and informal methods.
• Ability to make sound, well-informed, and objective decisions; perceive the impact and implications of decisions; commit to action, even in uncertain situations, to accomplish organizational goals; cause change.
• A valid Alaska driver's license.
• Successful completion of a background investigation, including fingerprinting and a criminal records check.
• Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.
• A child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.
• Ability to use a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Ability to behave in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
• Ability to show understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develop and maintain effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relate well to people from varied backgrounds and different situations; be sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Ability to make clear and convincing oral presentations. Listen effectively; clarify information as needed.
• Ability to recognize or use correct English grammar, punctuation, and spelling; communicate information (for example, facts, ideas, or messages) in a succinct and organized manner; produce written information, which may include technical material, that is appropriate for the intended audience.
• Ability to understand and appropriately apply principles, procedures, requirements, regulations, and policies related to specialized expertise.
• Ability to persuade others; build consensus through give and take; gain cooperation from others to obtain information and accomplish goals.
• Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or progressively responsible professional experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.
• Must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed.
• Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application.
• Work experience needed to meet the minimum qualifications must be documented in the application.

Nice To Haves

• The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes.

Responsibilities

• Supervising five (5) to six (6) Protective Services Specialists and one Social Services Associate.
• Ensuring safe children and strong families through oversight, development, coaching, training, evaluation and support of employees.
• Ensuring the timely delivery of child protective services in accordance with State and Federal policies and procedures, the Guiding Principles and the OCS Practice Model.
• Performing a variety of administrative functions that are critical to program operations.

Benefits

• Insurance Benefits
• Retirement Benefits
• Paid Leave
• Twelve paid holidays per year
• Mileage reimbursement is available when a personal vehicle is used for work-related matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree