Protective Services Case Worker

AgeSpan•Lawrence, MA

4d•Hybrid

About The Position

AgeSpan has been supporting individuals' desire for decision-making, independence, and community living since 1974. We are a thought-leader known for generating new ideas through creativity and employee input. We offer a stimulating, friendly, and collaborative work environment with competitive salaries, generous vacation time, and an excellent work/life balance. We value diversity and encourage career growth. If you are passionate about improving the lives of the elderly community and enjoy working in a mission-driven, diverse team, AgeSpan is the right place for you. Our work environment combines a supportive, collaborative culture that encourages diverse perspectives, a focus on innovation with a team recognized for developing new programs, encouragement of professional development, and a satisfying work-life balance with flexible schedules, generous paid time off, and wellness programs. Depending on your role and hours, we offer flexible schedules, hybrid work opportunities, competitive salaries, healthcare (medical, dental), a 403b Retirement Plan with agency match, 20 Vacation Days, 12 Sick Days, 12 Paid Holidays, a Social Work Licensing Program, and paid license renewal for RNs and Social Workers.

Requirements

A Masters or higher degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least one year of experience in counseling, casework, case management, preferably in a Protective Services or crisis intervention role.
A Bachelors' degree from an accredited school in social work, psychology, counseling, human development, nursing, sociology, criminal justice, public health, public policy, or gerontology, plus at least two years of experience in counseling, casework or case management providing protective or crisis intervention services may be substituted for Masters.
LSW eligibility within 2.5 years of hire required.
Exceptional negotiation/ problem solving, written/verbal communication skills essential.
Experience with computers, necessary.

Nice To Haves

Bilingual capacity preferred but not required.

Responsibilities

Investigate Protective Services reports as assigned by the Protective Services Supervisor.
Conduct field visits to assess an older adult's physical, social, emotional, and environmental status to determine their eligibility and needs in their homes in accordance with Executive Office of Aging & Independence regulations.
Provision of crisis intervention, advocacy, and casework services.
Completion of appropriate paperwork and maintenance of client files, including computer database, as defined by the Protective Services Supervisor, and as regulated by the Executive Office of Aging & Independence Affairs.
Development and maintenance of ongoing service plans to assist in the resolution of Protective Services cases.
Accessing appropriate mental health, medical resources, and legal assistance when cases require this attention.
Liaison and clinical consultation with case management staff when appropriate.
Assist with community education efforts as assigned by Protective Services Supervisor.
Utilization of court system, when necessary, as indicated under the MGL Chapter 19A 651 CMR law and other mandates.
Case coverage and liaison efforts with other staff members of the Protective Services team.
Work collaboratively within the team when difficult scenarios and issues arise within a teammate's caseload.
Coverage responsibilities for the Protective Services team including participation in the after hours on-call, as needed.
Other duties as assigned by the Protective Services Supervisor.