Protective Operations Specialist, Expert
Jobs at Pacific Gas And Electric Company•Oakland, CA
•Hybrid
About The Position
Support department and/or line of business system needs. Identify and implement process and system improvements, manage communications, coordinate and deliver trainings for essential business procedures/processes, and drive development of new resources and tools.
Requirements
- Bachelors Degree in Business Administration or job-related discipline or equivalent experience
- Job-related experience, 8 years
Nice To Haves
- Graduate Degree in job-related discipline or equivalent experience
Responsibilities
- Use system and personnel resources to successfully address inquiries from internal business partners
- Develop internal work procedures and initiate process improvements
- Develop and manage trainings to enhance knowledge and job skills
- Assist Management with the leadership of key department initiatives such as system development, training and focused campaigns/initiatives
- Support organization as a subject matter expert by providing information and direction to resources through various delivery channels
- Research and data analysis; compile and prepare reports for upper management
- Provide direction and coaching to other team members.
- Participate on cross functional teams
- May serve as a team lead
- Manage communications
- Liaison between various departments and cross functional teams
- Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness
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What This Job Offers
Job Type
Full-time
Career Level
Senior
