Protective Operations Manager

Pacific Gas And Electric Company•Oakland, CA

1d•Hybrid

About The Position

The work performed by the Corporate Security Department (CSD) is key to the company’s success in protecting employees, the contract workforce, the public, and the company’s physical assets, including several which are critical to the nation’s power grid infrastructure. CSD provides a variety of opportunities, including involvement in developing, communicating, and implementing processes and tools relating to investigations, formal communications with company officers, personnel development, and coordination of the company’s physical security efforts. Importance is placed on developing close partnerships with other Functional Organizations and law enforcement, to ensure quick response and appropriate communication of issues and mitigation plans. The Protective Operations Specialist will serve as the operational coordination hub for high tempo principal support program. This role owns day-to-day continuity across administrative logistics, principal movement visibility, intelligence routing to field teams, documentation quality control (DARs and operational logs), event logistics support, and travel coordination. Additionally, you will partner closely with executive assistants and internal security operations partners (including Security Control Center and Threat Intelligence functions) to maintain operational continuity, responsiveness, and audit-ready reporting. The role is hybrid working from your remote office and in-person based on business needs or department requirements. Furthermore, this role is coordination-intensive and may require flexibility aligned to event periods, travel planning cycles, and continuity needs supporting 24/7 coverage models.

Requirements

Bachelor's degree or equivalent experience
8 years’ experience in operations coordination, scheduling/logistics, program support, or comparable work in a demanding environment

Nice To Haves

Demonstrated ability to manage high-accuracy documentation and reporting processes (logs, tracking, auditing, timeliness).
Ability to maintain strict confidentiality and handle sensitive operational information.
Experience supporting complex travel planning and high-visibility events (logistics, schedules, resource tracking).
Familiarity with Security Control Center and/or Threat Intelligence workflows and how to route actionable updates to operational teams.
Strong proficiency with reporting hygiene, data cleanup, and presentation development.

Responsibilities

Coordinate administrative logistics, including scheduling support, liaison with executive assistants, and alignment with principal logistics and team-level activities.
Monitor daily principal movements and maintain continuity of operational awareness for field teams. Disseminate relevant updates from Security Control Center and Threat Intelligence partners to close-support field teams to ensure continuity of operations.
Produce, coordinate, and quality-control operational documentation including Daily Activity Reports (DARs), movement logs, vehicle logs, and time tracking records. Audit documentation for completeness and accuracy.
Support event logistics including board meetings, executive off-sites, and Officers & Directors meetings, assisting with scheduling and resource tracking. Assist Event coordinator function with scheduling and resource tracking as needed.
Conduct proactive check-ins and audits with field teams to ensure effective operations and support, including routine text-based responsiveness audits where applicable.
Review advance/forward-looking work reports to build effective scheduling and operational continuity. Build and manage weekly schedules and rotations to support 24/7 coverage and surge capacity.
Participate in planning and coordination of principal and family travel (business or personnel), providing logistics and safety recommendations.
Complete staff assignments, research projects, and presentations to support operational readiness.
Operates with autonomy and sound judgment to prioritize competing demands and maintain continuity across shifting schedules, movements, and event requirements.
Owns quality control for operational reporting artifacts (DARs/logs/timekeeping) and drives follow-up to closure; escalates recurring systemic gaps through leadership channels.
Perform other duties as assigned by the Executive Protection Manager and Senior Director.