Protective Agent

Goodwill of Colorado • Denver, CO

6d • Onsite

About The Position

The Unarmed Protective Agent (Security Officer) is responsible for maintaining the security and safety for our clients – their staff, employees, and vendors - and serve as a visible deterrent to illegal activities on client’s property.

Requirements

• A High School diploma or equivalency is required.
• Must be able to obtain and maintain any applicable jurisdictional security license(s) or certifications and/or client/contract specific licenses or certifications.
• Ability to complete all training and pass all competency tasks in the allotted time to include, but not limited to, Team training, Basic Firearms and TASER training, and client new employee orientation and security procedures and policies.
• Ability to work, interact and communicate effectively with diverse people including client, client employee, patients, visitors, physicians, the public or client vendors.
• Ability to comprehend and execute written or verbal instructions.
• Ability to read, write, speak, and comprehend English language proficiently.
• Ability to write routine reports and correspondence.
• Maintain regular attendance in accordance with attendance policy.
• Per compliance requirements the incumbent must be 21 years of age or older.
• Per compliance requirements the incumbent must have a valid driver’s license and ability to meet client driving guidelines, if applicable.
• Per compliance requirements the incumbent must successfully pass a psychological screening assessment conducted by a licensed psychologist.
• While performing this job, individual will walk, stand, sit, observe and drive for extended periods of time in various weather conditions; run, climb stairs, and carry fire extinguishers or other emergency equipment; help restrain or lift a person; occasionally lift and/or move up to 80 pounds; frequently required to use hands, handle or feel objects or controls, reach with hands and arms, and talk and hear; specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus; self-motivation and ability to work independent of immediate supervision.
• May be required to drive a vehicle.
• In accordance with the CLIENT’S security and background requirements, the incumbent must pass a thorough background check per the CLIENT’s contract. This may include a criminal history search, CBI/FBI fingerprints, CBI name check, MVR/DMV search, psychological screening, sex offender search, SAM/OIG search, CAPS check, DORA check, drug and/or alcohol screening, DOT testing, or any additional requirement set forth by the CLLENT to ensure security compliance.
• For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least: 21 years of age (not engaged in passenger transportation), 25 – 70 years of age for all passenger transportation services, 25 years of age for CDL.
• Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
• Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Nice To Haves

• Prefer a college degree in Criminal Justice or Security discipline, or successful completion of Police Academy, or experience in one of the following areas: Military Police, Correctional Officer, Law Enforcement, Customer Service
• Prefer previous experience working with the public in a service setting.
• Guard Cards in the Denver area are preferred.
• Basic Officer, Advanced Officer, and Supervisor Certifications preferred or must be completed within 1 year of assignment.
• Military Veterans are encouraged to apply.

Responsibilities

• Provides a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas including the main building, outlying buildings, grounds, parking areas, stairways, etc.
• Responds quickly and effectively to emergency and non-emergency situations. Ability to work in more intensive environments that may include significant issues with trespassing, drug traffic, and other actions.
• Verbally intervenes during crisis. This includes the functional ability to quickly grasp various situations, develop rapport emotionally, and understand when people are or are not processing information, and be supportive or directive as needed.
• Physically intervenes during crises.
• Escorts persons and assists client personnel as needed.
• Is constantly alert and vigilant for activities which could result in injury to a person or damage to or loss of property.
• Writes accurate, clear, and legible reports.
• Maintains a positive working relationship with co-workers, client staff members, and other client vendors.
• Maintains a functional knowledge of a facility and where applicable of multiple facilities.
• Enforces and abides by all policies and guidelines of the client.
• Performs other duties at the direction of the Security leader and/or any other recognized leadership personnel.
• Other duties as assigned.

Benefits

• Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act.
• Employees may make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
• Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED