Protection Officer

Riverside Health System•Williamsburg, VA

19h•Onsite

About The Position

The Protection Officer I works under the direction of the Protection Supervisor & Manager. The Officer performs functions to protect facilities and personnel from property loss and criminal activity. This role provides services and assistance, as outlined by policies and procedures and directed by Management, to ensure the facility is safe for employees, patients and visitors and to meet the expectations of Riverside Health. Riverside Health System is committed to caring for others as they would care for those they love, extending this sense of caring to every patient, resident, customer, and team member. The company offers opportunities for career growth, along with benefits and perks.

Requirements

High School Diploma or GED
Ability to prioritize and accomplish assignments with accuracy and timeliness (work assignments completed by deadlines, receive minimal customer complaints)
Ability to respond with flexibility to changes and adapt to varying work assignments
Ability to communicate reliably and accurately with all members of the team
Certified Crisis Prevention (CPI) - The Crisis Prevention Institute (CPI) within 90 Days
Control Tactics - A To Z Training Solutions within 1 Year
CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) within 90 Days
Certified Auto External Defibrillator (AED) - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) If CPR is not BLS certification, AED is also required within 90 Days
Operates company vehicles as essential function of the job (for applicable facilities)
Valid Drivers License (Required for locations that operate vehicles)

Nice To Haves

Prior experience with security in a health care or other setting

Responsibilities

Monitor fire, intrusion, duress, and security alarm systems and respond as appropriate.
Maintains a working knowledge of the infant security alarms (TOTs), Genetic access and video systems, WorxHub, and Omnigo.
Function in emergency circumstances as directed.
Operate communications equipment in keeping with assigned duties.
Maintain positive public relations with the community.
Escort employees, visitors, and patients as requested.
Assist with transportation and lifting of patients as requested.
Assist with visitor management credentialing, provide contraband searching/wanding.
Direct and assist patients, visitors, employees, contractors, and other members of the public to the appropriate parking areas.
Direct persons to the appropriate entrance of the facility.
Assist with employee, contractors, and visitor badging and ensure all persons are in compliance with established policies.
Patrol interior and exterior of the campus to prevent and detect criminal activity.
Write traffic warnings and incident reports.
Ensure appropriate equipment is in assigned vehicle, and maintain performance of protection vehicles to include cleaning, fluid levels and engine maintenance.
Maintain logs, input work orders into WorxHub, input calls for service in Omnigo, SOPs, complete training modules, fire extinguishers, radios, Genetic, infant security alarms (TOTs), emergency blue lights, WorxHub and equipment.
Keep files, SOPs and Omnigo calls for service system current.
Make written reports of incidents or unusual circumstances with which confronted with while on duty, including safety and fire hazards.
Provide appropriate and detailed information in reports about incidents or concerns for quality monitoring through rCare and pass downs.
Bring to the attention of the OIC/Supervisor any accidents, injuries, safety matters, or protection problems.
Complete computer based training and other employee training modules necessary for position to remain up to date on safety issues, procedures and processes.
Identify opportunities for service improvement and participate in process improvement and departmental in-services.
Responsible for ensuring safe practices as referenced in the National Patient Safety Goals and in accordance with RHS policies and procedures.
Demonstrate the ability to keep work area neat, clean and in compliance with RHS, NFPA, ISO, DNV and State safety standards.