Prospect Podium Lead - DTW-Delta

Unifi • Detroit, MI

8d • Onsite

About The Position

Prospect Airport Services is looking for a people-centric leader to assist and oversee the Ticket Counter portion of the Passenger Service operation at Detroit Metropolitan Airport (DTW). This solutions-focused leader will assist the General Manager in assuring the shift runs smoothly.

Requirements

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.
• Proficient in English.

Responsibilities

• Ensuring excellent customer service for all passengers
• Increase efficiency of staff
• Reduce wait time for passengers requiring wheelchair assistance
• Ensure accurate ticket counter logs are maintained
• Coordinate with other managers/supervisors

Benefits

• Competitive pay with daily access to earned wages.
• Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age.
• Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity.
• Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED