Experienced Propulsion Electrical Service Engineer

Boeing•Seal Beach, CA

5d•Onsite

About The Position

The Boeing Company Commercial Airplanes (BCA) Customer Support is seeking an Experienced Propulsion Electrical Service Engineer. In this role, you will work directly with airline customers to analyze electrical system issues, write technical documents to inform airline customers of status/resolution, and monitor supplier performance to ensure system integration and compliance with requirements across multiple airplane models. The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off shift work schedule to support the fleet operating 24/7/365.

Requirements

Bachelor of Science degree in Engineering (with a focus in Electrical, Mechanical or Aeronautical), Computer Science, Data Science, Mathematics, Physics, Chemistry or non-US equivalent qualifications directly related to the work statement
3+ years of experience with electrical systems
Must be willing to support a 24/7 on-call rotation environment to support the needs of the customer

Nice To Haves

5+ years of experience of full-time aerospace industry within Propulsion Systems
Knowledge of propulsion electrical systems
Boeing commercial aircraft design or in service experience
Knowledge of airplane operating environments
Ability to work across functional teams and organizations
Strong communication skills (written and verbal)
Strong customer service attitude
Willingness to expand into technical areas without prior experience
Desire to continuously improve our airplanes

Responsibilities

Assessing and resolving product/process issues through the product life cycle.
Leading research into technical, operational and quality issues that cannot be resolved by the customer.
Design and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service.
Working with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformance.
Assesses complex system events reports to determine potential safety issues.
Develop and implement product/process improvements.
Write documentation of hardware related problems.
Participates in activities for on-site product repair teams.
Develops customer correspondence for continued safe operation and maintenance of equipment.
Solves problems and provide other support of fielded hardware over the entire product life cycle.
Works with others to develop program test strategies.
Manages performance of critical suppliers to ensure system integration and compliance with requirements.
Conducts program independent reviews and reports results to program leadership.