Proposal Lead

Florida Blue • FL, FL

5h • $77,600 - $126,100 • Hybrid

About The Position

The Proposal Lead primarily leads, develops, and manages strategic content, information resources, and automation tools supporting proposal development for National and Public Sector sales across Florida, South Carolina, and Highmark platforms. The role supports informal proposals, formal Requests for Proposals (RFPs), and Requests for Information (RFIs), including complex group-specific major account bids. It conducts quality reviews of proposal documents and provides feedback to position BCBSF strategically.

As an informal team leader, the Proposal Lead guides and coaches Proposal team members, identifies development opportunities, and conducts training as needed. The role manages internal and external relationships with subject matter experts and senior leaders, qualifies and assigns work, distributes and manages assignments, and monitors inventory to ensure deadlines are met. It also supports implementation coordination, communications, issue resolution, and continuous improvement.

The position offers a hybrid work arrangement combining flexibility with in-office engagement. Team schedules depend on role requirements and business needs. Travel to corporate or regional offices may be required. The role is sedentary, involving exerting up to 10 pounds of force occasionally to move objects; traversing activities are required only occasionally.

Requirements

• At least 5 years of related work experience, including experience within a sales organization.
• A related bachelor's degree or additional related equivalent work experience.
• Creative and business writing skills, and experience managing multiple knowledge bases and architecting document types using the Qvidian application.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Experience managing and successfully delivering multiple high-profile projects simultaneously.
• Project management, negotiating, organizing, planning, and scheduling skills.
• Knowledge of the health insurance industry and its competition.
• Experience completing high-profile, highly complex RFPs for strategic accounts.
• Experience developing highly customized responses to complex bid questionnaires.
• Experience designing highly customized benefit plans against competitor benefit designs.

Nice To Haves

• Bachelor’s degree with an emphasis in Marketing, Journalism, Business, or Communications.
• Experience in curriculum design and delivering training programs to a range of audiences.
• Experience leading and managing proposal teams.

Responsibilities

• Monitor inventory and manage tasks and responsibilities to support team and organizational goals.
• Lead, develop, and manage strategic content, information resources, and automation tools for informal proposals, formal RFPs, and RFIs for complex group-specific major account bids.
• Develop project plans for the Proposal team, manage activity, and prioritize work to meet timelines.
• Coordinate reviews of key documents and perform quality reviews of a portion of proposals.
• Coordinate meetings with internal partners to monitor status, document implementation progress, and resolve issues.
• Develop implementation-related communications.
• Ensure BCBSF process and plan changes are incorporated into implementation materials and processes.
• Build and manage business relationships to understand the impact of product, process, and program changes on implementation.
• Establish and maintain strategic relationships with internal partners, including Underwriting, EM&B, Application Maintenance, PRA, Member Service Organizations, Provider Service Organization, and FCL.
• Communicate non-standard account requests to impacted departments.
• Coordinate with internal partners to brainstorm or develop alternatives to account requests that may otherwise require manual processing.
• Engage external partners during finalist presentations, including group decision makers, group benefit administrators, agents/brokers, and consultants.
• Participate in face-to-face and conference-call meetings with groups to frame expectations and ensure understanding of benefit application and enrollment timelines.
• Communicate group needs and specifics, progress, plans, and issues to senior leadership and key internal stakeholders.
• Manage and track resolution of implementation barriers and issues through the post-implementation period.
• Develop action plans for key issues.
• Track completion of post-implementation activities.
• Take accountability for process and continuous improvement initiatives identified during implementation.
• Guide and coach Proposal team members, identify development opportunities, and conduct training as needed.
• Qualify, assign, distribute, and manage work assignments and monitor inventory to ensure deadlines are met.

Benefits

• Medical, dental, vision, life, and global travel health insurance.
• Life insurance and short- and long-term disability programs.
• Leave programs to support personal circumstances.
• Retirement Savings Plan with employer match.
• Paid time off, volunteer time off, 10 holidays, and 2 well-being days.
• Additional voluntary benefits.
• Comprehensive wellness program.
• Competitive pay and opportunities for incentive or commission compensation.
• Regular annual reviews with pay-for-performance considerations for base pay increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior