Proposal Lead

Florida Blue • FL, FL

1d • $77,600 - $126,100 • Hybrid

About The Position

This position will primarily lead, develop, and manage strategic content, information resources, and automation tools to support the proposal development process for National and Public Sector sales (300+ Public and 500+ Major/National) for all platforms (Florida, South Carolina, Highmark). This position will perform a percentage of quality reviews of all proposal documents completed by the Proposal team prior to delivery to the group/consultant and provide feedback on items to position BCBSF more strategically. As an informal team leader, this position will consult and guide the Proposal team members on development opportunities, coach them, and conduct training as needed. The Proposal Lead will manage internal and external relationships with subject matter experts and Sr. Leaders throughout the organization. This position will also qualify, assign, distribute, manage all work assignments and monitor inventory levels to ensure all deadlines are met.

Requirements

• 5+ years related work experience. Experience Details: Experience within a sales organization
• Related Bachelor’s degree or additional related equivalent work experience
• Demonstrated experience with creative and business writing skills as well as managing multiple knowledge bases and architecting document types using the Qvidian application
• Demonstrated proficiency with Microsoft Word, Excel and PowerPoint
• Demonstrated experience managing and successfully delivering multiple, high profile projects simultaneously
• Demonstrated project management, negotiating, organizing, planning, scheduling
• Demonstrated knowledge of the health insurance industry and the competition
• Demonstrated experience completing high-profile highly complex RFPs for strategic accounts
• Demonstrated experience developing highly customized responses to complex bid questionnaires
• Demonstrated experience designing highly customized benefit plans against competitor benefit designs

Nice To Haves

• Bachelor’s degree Emphasis in Marketing, Journalism, Business, or Communications
• Experience in curriculum design and delivering training programs to an array of audiences
• Experience leading and managing proposal teams

Responsibilities

• Monitor inventory and manage tasks and responsibilities to support the achievement of team and organizational goals
• Lead, develop, and manage strategic content, information resources and automation tools to support the proposal development process for informal proposals, formal Requests for Proposals (RFPs), and Requests for Information (RFIs) for highly complex group specific major account bid situations in Employer Markets (National/Major 500+, Public Sector 300+, Corporate Accounts and Local Market)
• Develop project plans for proposal team, manage activity and prioritize to the timeline
• Coordinate review of key documents and perform a percentage of quality reviews of all proposals
• Coordinate meetings with internal partners to monitor status, document implementation progress and resolve issues
• Develop implementation-related communications
• Ensure BCBSF process and plan changes are incorporated into implementation materials and processes
• Build and manage effective business relationships to understand impact of product/ process/program changes that impact the implementation process
• Establish and maintain strategic relationships with key internal partners including Underwriting, EM&B, Application Maintenance, PRA, Member Service Organizations, Provider Service Organization, FCL, etc.
• Communicate non-standard Account requests to impacted departments
• Facilitate the work required to coordinate with internal partners to brainstorm and/or develop alternative solutions to account requests that may otherwise require manual processing
• Engage in relationships with external partners during finalist presentation, including group decision makers, group benefit administrators, agents/brokers and consultants
• Participate in face-to-face meetings with the group as well as through conference calls developing and/or framing expectations and ensure understanding of benefit application, enrollment timelines, etc.
• Communicate group needs and specifics to Senior Leadership and key internal stakeholders including progress made, plans determined and issues identified and resolved
• Manage and track resolution of barriers and issues during implementation and through post-implementation period
• Develop action plans for key issues
• Track completion of post implementation activities
• Accountable for process improvement / continuous improvement initiatives identified during implementation

Benefits

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available
• A comprehensive wellness program
• Competitive pay
• Opportunities for incentive or commission compensation
• Regular annual reviews with pay for performance considerations for base pay increases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree