Proposal Associate

LabConnect•Johnson City, TN

1d•Hybrid

About The Position

The Proposal Associate is responsible for preparing accurate, timely, and competitive price quotations for customers. This role involves gathering requirements, analyzing product or service specifications, reviewing cost data, and ensuring estimates align with company pricing strategies and margins. The Quoting Specialist collaborates closely with Business Development, operations, finance, and technical teams to validate scope, identify risks, and deliver well‑structured quotes that support successful customer proposals. The following duties are normal for this position; however, they are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

Requirements

High School Diploma required.
1-5 years customer service or related experience.
Reading and interpreting technical documents or scopes.
Proficiency with quoting/configuration tools and CRM systems.
Strong Excel skills (formulas, pivot tables, lookups).
Time management and workload prioritization.
Ability to manage multiple simultaneous quote requests.
Clear written and verbal communication.
Ability to clarify requirements with sales teams or customers.
Cross-functional collaboration with sales, operations, finance, and technical teams.
Problem-solving and critical thinking.
Adaptability in fast-paced environments.

Nice To Haves

Associates degree or Bachelor’s degree in science, business, or marketing related discipline preferred.
Experience in a contract research and/or research setting preferred.

Responsibilities

Prepare accurate and timely quotations based on customer requests, specifications, and pricing guidelines using the company’s pricing tools.
Collaborate with Scientific Affairs, Laboratory Services, Procurement, Partner laboratories, and Operational teams to gather necessary input, as needed.
Partner with Business Development Directors to ensure that clinical study quotes are complete and address the client’s needs.
Support continuous process improvement efforts to streamline quoting workflows and reduce turnaround times.
Update CRM database, as needed, and ensure accuracy of departmental information.
May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity.
May (based on business unit and/or team expectation) shadow and/or assist more senior colleagues on opportunities of medium to high complexity.
Participate in Proposal Management departmental initiatives.
Assist in preparation of departmental reports, as assigned.
Provide back-up assistance for other departmental functions, when needed.
Perform all other related duties, as assigned.