Proposal Associate

LabConnect • Johnson City, TN

23h • Hybrid

About The Position

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions. The Proposal Associate is responsible for preparing accurate, timely, and competitive price quotations for customers. This role involves gathering requirements, analyzing product or service specifications, reviewing cost data, and ensuring estimates align with company pricing strategies and margins. The Quoting Specialist collaborates closely with Business Development, operations, finance, and technical teams to validate scope, identify risks, and deliver well‑structured quotes that support successful customer proposals.

Requirements

• High School Diploma required.
• 1-5 years customer service or related experience.
• Reading and interpreting technical documents or scopes
• Proficiency with quoting/configuration tools and CRM systems
• Strong Excel skills (formulas, pivot tables, lookups)
• Time management and workload prioritization
• Ability to manage multiple simultaneous quote requests
• Clear written and verbal communication
• Ability to clarify requirements with sales teams or customers
• Cross-functional collaboration with sales, operations, finance, and technical teams
• Problem-solving and critical thinking
• Adaptability in fast-paced environments

Nice To Haves

• Associates degree or Bachelor’s degree in science, business, or marketing related discipline preferred.
• Experience in a contract research and/or research setting preferred.

Responsibilities

• Prepare accurate and timely quotations based on customer requests, specifications, and pricing guidelines using the company’s pricing tools.
• Collaborate with Scientific Affairs, Laboratory Services, Procurement, Partner laboratories, and Operational teams to gather necessary input, as needed.
• Partner with Business Development Directors to ensure that clinical study quotes are complete and address the client’s needs
• Support continuous process improvement efforts to streamline quoting workflows and reduce turnaround times.
• Update CRM database, as needed, and ensure accuracy of departmental information.
• May (based on business unit and/or team expectation) be responsible for managing opportunities of low to medium complexity.
• May (based on business unit and/or team expectation) shadow and/or assist more senior colleagues on opportunities of medium to high complexity.
• Participate in Proposal Management departmental initiatives.
• Assist in preparation of departmental reports, as assigned.
• Provide back-up assistance for other departmental functions, when needed.
• Perform all other related duties, as assigned.

Benefits

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture!
• career growth opportunities, globally.
• friendly and collaborative environment with open lines of communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees