Property Support Manager

Tharaldson Hospitality • Nashville, TN

46d • $60,000 - $65,000 • Onsite

About The Position

Tharaldson Hospitality Management is looking for a Property Support Manager to provide leadership and operational support across their hotel portfolio. This is an exciting opportunity for a hands-on hotel professional who enjoys working with different teams, supporting hotel leadership, and gaining valuable experience across multiple properties and brands. With 90 hotels nationwide and continued growth ahead, you'll have the opportunity to work alongside hotel leaders throughout the organization while helping properties maintain exceptional operational standards.

Requirements

• At least 1 year of hotel management or supervisory experience required.
• Strong leadership, communication, and problem-solving skills.
• Ability to quickly adapt to new environments and establish effective working relationships.
• Strong customer service and conflict-resolution skills.
• Ability to coach, develop, and motivate team members.
• Strong organizational and time-management skills.
• Ability to delegate effectively and prioritize competing demands.
• Professionalism, dependability, sound judgment, and a positive attitude.
• Ability to work independently while collaborating effectively with hotel and above-property leadership.
• High school diploma or equivalent required.
• Ability to travel extensively, including overnight and extended stays, based on operational needs.
• Reliable transportation and a valid driver's license.

Nice To Haves

• Multi-brand hotel experience preferred, including Hilton, Hyatt, IHG, Marriott, or similar.

Responsibilities

• Perform the essential functions of an Assistant General Manager or Operations Manager/Supervisor when assigned leadership is unavailable.
• Provide operational and supervisory support to General Managers as directed by the Regional Director of Operations or other above-property leadership.
• Assist Regional Directors of Operations and corporate leadership with special projects and operational initiatives.
• Work closely with Front Office and Housekeeping teams to evaluate occupancy, staffing needs, schedules, and labor levels.
• Provide hands-on leadership and support to hotel teams during periods of staffing or operational need.
• Supervise hotel associates in the absence of other hotel management.
• Support training, coaching, and development of hotel team members.
• Maintain high standards of cleanliness, safety, sanitation, and guest service.
• Assist with resolving guest and employee concerns professionally and effectively.
• Follow company policies, franchise standards, and standard operating procedures.
• Adapt quickly to different hotel environments, teams, brands, and operational challenges.
• Identify opportunities to improve hotel operations, productivity, service, and team performance.
• Participate as an active member of the hotel management and supervisory team.
• Complete other duties and special projects as assigned.

Benefits

• Career advancement opportunities
• Competitive pay
• Employee hotel discounts
• Daily Pay Option
• Flexible work opportunities based on business needs
• Comprehensive benefits for you and your family, including Medical, Dental, Vision, 401(k), and Profit Sharing
• Paid Vacation
• Exposure to multiple hotel properties and brands
• Opportunities to develop leadership and operational experience

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED