Property Operations Coordinator

Rise Association Management GroupHouston, TX
Hybrid

About The Position

Rise Association Management Group is seeking a hardworking, organized, and dependable Property Operations Coordinator to support a portfolio of homeowner associations and residential communities throughout the Houston area. This role is ideal for someone with HOA, property management, facilities coordination, or maintenance operations experience who enjoys solving problems, staying organized, and helping communities operate smoothly. The Property Operations Coordinator will work closely with community managers, Boards of Directors, vendors, and homeowners to help oversee maintenance operations, track projects, and ensure community needs are handled professionally and efficiently. This is a fast-paced position that requires strong follow-through, communication, accountability, and the ability to manage multiple priorities at once. We are looking for someone who takes ownership of their work, works well independently, and is seeking a long-term opportunity to grow with a company that values reliability, professionalism, and teamwork.

Requirements

  • At least 1 year of HOA, property management, facilities coordination, maintenance coordination, or similar operational experience preferred
  • Experience coordinating vendors, maintenance requests, or community operations strongly preferred
  • Ability to manage multiple communities, projects, and deadlines in a fast-paced environment
  • Strong organizational skills with exceptional follow-through and attention to detail
  • Excellent verbal and written communication skills
  • Professional demeanor with strong customer service and problem-solving abilities
  • Ability to prioritize tasks, stay organized, and work independently
  • Strong sense of accountability, urgency, and ownership over assigned responsibilities
  • Ability to build and maintain professional relationships with Boards, residents, vendors, and team members
  • Proficiency in Microsoft Office (Excel, Word, Outlook) and general data management systems
  • Valid Driver’s License and reliable transportation required
  • Ability to travel locally between communities as needed
  • Ability to work occasional evenings for Board meetings or community needs

Nice To Haves

  • Bachelor’s Degree in Business Administration, Property Management, Facilities Management, or related field preferred but not required
  • Relevant HOA, property management, maintenance coordination, or operational experience may be considered in place of formal education

Responsibilities

  • Coordinate maintenance requests, vendor services, and community projects across a portfolio of properties
  • Track work orders and service requests to ensure timely completion and proper follow-up
  • Conduct regular property inspections to identify maintenance concerns, safety issues, and community appearance needs
  • Communicate with vendors regarding scheduling, project updates, performance expectations, and completion timelines
  • Assist with monitoring community assets, maintenance needs, and ongoing operational projects
  • Support coordination of preventive maintenance efforts and capital improvement projects
  • Communicate professionally with Board members, homeowners, vendors, and internal team members
  • Provide timely updates regarding maintenance projects, inspections, and operational matters
  • Assist with preparing reports, proposals, documentation, and maintenance updates for Board meetings
  • Attend occasional community or Board meetings, including some evening meetings as needed
  • Help ensure resident concerns are addressed professionally and efficiently
  • Track project progress, invoices, vendor proposals, and maintenance-related documentation
  • Assist with budget tracking and cost management related to maintenance and operational projects
  • Maintain organized records and support operational reporting needs
  • Work collaboratively with Community Managers and internal departments to support overall community operations
  • Support enforcement and documentation related to facility upkeep and deed restrictions as needed

Benefits

  • 20 Days PTO Per Year + 10 Paid Holidays
  • Group Health Insurance (75% Employer Paid)
  • Life & AD&D Insurance Available
  • Dental, Vision, Short-Term Disability, and Additional Voluntary Benefits
  • 401(k) Plan
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