Property Operations Coordinator

Zaremba Management Company•Fairview Park, OH
•Hybrid

About The Position

The Property Operations Coordinator is responsible for coordinating, scheduling, and providing hands-on assistance with property acquisitions and dispositions, including assisting with due diligence reviews, maintaining overall schedule timelines, website and technical systems set-up and training support, onboarding of new properties, and the overall coordination of processes for incoming and outgoing properties. In addition, this position oversees portfolio-wide document management processes, assists with outreach marketing efforts for lease-up properties, and provides operational analysis and reports for the Company’s portfolio of properties.

Requirements

  • Associate’s degree in business or similar field with three plus years of property management and coordination experience, or equivalent combination of education and experience.
  • Excellent verbal and written communication skills with an ability to communicates easily with all levels of employees, tenants, and customers
  • Strong knowledge and understanding of property management
  • Advanced proficiency with residential property management technology programs such as Yardi and Microsoft Office products, including Excel
  • Ability to organize work, engage in a variety of tasks simultaneously, and meet established deadlines
  • Strong attention to detail
  • Displays a positive, friendly and professional attitude with a strong focus on customer service

Nice To Haves

  • Bachelor’s degree and experience in residential and commercial property management is a plus.

Responsibilities

  • Maintains an overall schedule timeline for all properties, including onboarding schedules for new acquisitions and offboarding schedules for property dispositions
  • Coordinates and schedules employee support for the onboarding of new properties
  • Assists with operational due diligence reviews, including the examination of leases, resident files, vendor contracts, compliance records, and property operating procedures
  • Serves as the point of contact for Company leadership onboarding teams during a new property onboarding process
  • Oversees document management of the Company’s overall portfolio of properties, including the standardization of property forms, processes, and procedures for day-to-day operations
  • Prepares and maintains portfolio performance reports, onboarding metrics, and operational analyses for leadership review
  • Assists the marketing team with website set-ups for new properties
  • Works with the accounting team to ensure all property information is loaded timely into Yardi
  • Provides training support for new team members during the onboarding process for new properties
  • Assists with and supports lease-up properties, including assisting with outreach marketing efforts when needed
  • Prepares periodic reports and updates for company leadership on a regular basis
  • Assumes additional responsibilities and performs special projects as required

Benefits

  • medical, dental, and vision insurance
  • company-paid life insurance
  • short term and long-term disability
  • a 401k program
  • a generous Paid Time Off policy
  • discretionary bonus program
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