Property Manager | Tax Credit & Leasing

Heritage Senior Living•Madison, WI

1d•Onsite

About The Position

We are seeking a highly organized, customer-focused Property Manager to oversee the daily operations of our residential community. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering exceptional service to tenants while ensuring compliance with affordable housing and tax credit regulations. As a Property Manager, you will play a key role in leasing, rent collection, tenant relations, compliance management, and maintaining the overall success of the property.

Requirements

Bachelor's degree or equivalent combination of education and experience.
1–2 years of affordable housing, tax credit leasing, property management, or related experience.
Strong understanding of leasing procedures, resident relations, and compliance requirements.
Excellent organizational, multitasking, and time-management skills.
Strong verbal and written communication skills.
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
Ability to work independently while contributing effectively within a team environment.
Strong problem-solving, decision-making, and customer service skills.

Nice To Haves

The ideal candidate is a proactive, detail-oriented professional who enjoys building positive relationships with tenants while maintaining strong operational and financial performance. They are highly organized, comfortable managing multiple priorities, and committed to delivering exceptional customer service.

Responsibilities

Manage tax credit applications, annual recertifications, and compliance requirements.
Ensure compliance with all federal, state, and company policies and regulations.
Process and track accounts receivable, rent payments, and tenant billing.
Collect outstanding balances and communicate professionally with tenants and families regarding payment arrangements.
Process ACH enrollment paperwork for new and existing tenants.
Prepare, review, and execute leases, renewals, and related documentation.
Coordinate the turnover of vacant apartments through collaboration with maintenance and community teams.
Maintain accurate occupancy records, census data, and reporting.
Deliver exceptional customer service to tenants, applicants, vendors, and business partners.
Generate and submit accurate reports in a timely manner.