Property Manager - North Park

Millennia Housing Management•Wheeling, WV

1d•Onsite

About The Position

The Affordable Housing Property Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, resident satisfaction, building health and maintenance, and employee engagement. This role requires experience in effective property management for affordable housing programs. The position involves fostering an inclusive working environment, promoting employee growth through training and development, and ensuring employees have the necessary tools for success. Key responsibilities include rent collection, managing delinquencies, maintaining and increasing occupancy, maximizing rent potential, managing application waiting lists, and ensuring accurate and timely completion of resident selection and certification paperwork for financial and program eligibility. The Property Manager must control expenses according to budget, pass REAC and MOR inspections, and maintain housing and company quality standards. They will conduct the initial lease process with certification and annual re-certification for HUD and Tax Credit compliance, ensuring adherence to Section 8 and HUD regulations. The role also involves planning and executing resident activities, promptly handling tenant complaints and emergencies, providing excellent customer service, and ensuring work orders and unit inspections (including quarterly) are processed promptly. A focus on maintaining impeccable property curb appeal is also essential. Reasonable accommodations may be made for individuals with disabilities to perform these functions.

Requirements

Three years’ experience with HUD Section 8 and LIHTC experience a plus
Prior experience with REACS & MOR audits, preferred
Housing experience required, preferably affordable housing with an emphasis on the Department of Housing and Urban Development (HUD) and Low-Income Housing Tax Credit (LIHTC).
Must be willing and able to travel.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.
Work is performed indoors and outdoors in a residential setting with regular exposure to cold, heat, noise, people, and equipment.
Due to travel, the incumbent is exposed to vehicles, planes, and other methods of transportation.
Able to work independently or as a team member and support managers with special projects.
Strong collaboration skills – works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell.

Nice To Haves

LIHTC experience a plus
Prior experience with REACS & MOR audits, preferred

Responsibilities

Foster an inclusive working environment.
Promote growth by implementing training and development plans for employees.
Ensure that employees have the necessary tools to be successful.
Collect 100% of the rent every month.
Manage delinquencies as appropriate.
Maintain and increase occupancy.
Maximize the rent potential of market-rate units.
Maintain and process application waiting list.
Resident selection and certification to ensure all required paperwork, financial & program. Eligibility is completed accurately and timely.
Control expenses according to established budgets.
Pass REAC and MOR inspections, as well as maintaining required housing and company quality standards.
Conducts initial lease process with certification and annual re-certification for HUD and Tax Credit compliance.
Ensures Section 8 and HUD regulations are adhered to.
Plan and execute activities throughout the year, including parties, events, etc.
Handle tenant complaints and emergencies promptly.
Providing excellent customer service.
Ensure work orders are created and processed promptly.
Conduct unit inspections, including quarterly inspections.
Ensuring that the property's curb appeal is impeccable.