Property Manager - O'Brien Brothers

Gallagher, Flynn & Company•South Burlington, VT

3d•Onsite

About The Position

O’Brien Brothers is seeking an energetic, genuine, and detailed-oriented Property Manager with a growth mindset to join the team. The new Property Manager will work closely with our current Property Manager and be responsible for the day-to-day operations of all areas relating to the O’Brien Brothers’ residential portfolio. The portfolio includes 172 units of market rate residential, senior living and affordable housing. Strong communication, organizational and IT software skills in addition to a collaborative communication style and the ability to work independently as well as a team player is key to the success of this role.

Requirements

Prior experience with residential property management.
Strong business acumen with the ability to identify growth opportunities and drive results.
Entrepreneurial mindset.
Detail-oriented with an ability to manage multiple deadlines and priorities.
Ability to communicate and interact with others and to work effectively with a wide range of people in a diverse community.
Requires strong teamwork and organizational skills.
Ability to read and interpret rental agreements, government regulations and budgets.
Must be able to write effective business correspondence.
Ability to effectively communicate information and respond to questions from groups and individuals.
Valid driver’s license along with good driving record and auto insurance.
A criminal background check is a requirement of hire.

Nice To Haves

Experience in the Human Service field
Experience managing a large apartment complex
Subsidized housing experience
Familiarity with HUD EIV
Knowledge of the HUD handbook 4350.3 requirements and occupancy requirements.
Knowledge of local, state and federal housing regulations, including but not limited to Fair Housing & 504 Laws & Practices.
Knowledge of Yardi, Rent Café, EIV and/or TRACS.
Experience with income and asset verification procedures.
Experience preparing for MORs, audits, and compliance reviews.

Responsibilities

Identifies and implements strategies to increase revenue, occupancy, retention, and tenant satisfaction.
Stays on top of market conditions, competitor properties, and other market intelligence.
Serves as primary contact for all market rate and affordable housing residents.
Manages the tenant application and leasing process for both affordable and market-rate properties, including processing applications, conducting applicant interviews, completing background checks and landlord references, and coordinating move-ins, transfers, and move-outs.
Oversees leasing activities to maintain occupancy goals and minimize vacancy loss.
Reviews rental applications and approves applicants in accordance with company policies, program regulations, and established screening criteria.
Ensures lease agreements and related documentation are accurately completed, properly executed, and maintained.
Coordinates resident transfers and move-out procedures while ensuring compliance with all applicable affordable housing and market-rate requirements.
Conducts annual re-certifications and interim recertifications of residents.
Completes required reports.
Prepares and submits required HUD reports and documentation as needed.
Accurately maintains all necessary paperwork, files, and data for HUD Section 8 Housing.
Ensures tenant files are accurate, complete, and audit ready.
Keeps current on local, State and Federal housing and real estate regulations.
Conducts unit inspections as needed and coordinates turnover activities including advertising and showing vacant units, which may occur after regular hours.
Enforces the terms of the leases and prepares and participates in eviction processes as necessary.
This includes processing notices (breach of lease, non-renewals, nonpayment, etc.), parking issues, resident issues, and complaints.
Resolves complex issues with professionalism and a customer-first mindset.
Explains HUD regulations and program requirements when needed.
Organizes tenant services and events.
Acts as liaison between residents and local authorities, housing professionals and other support and social organizations, including social workers, health care providers, caregivers, family members and maintenance supervisor.
Encourages and supports residents’ organizations and attends meetings as required.
Collaborates with the Maintenance Supervisor to support overall goals and objectives of the properties and company.
Assists in development and implementation of new procedures and features to enhance the workflow of the department.