Property Manager

Prologis • Indianapolis, IN

1d • $84,000 - $105,000

About The Position

At Prologis, we don’t just lead the industry—we define it with a 1.3 billion square foot portfolio and an annual throughput of approximately $3.2 trillion. We create the intelligent infrastructure that powers global commerce, seamlessly connecting the digital and physical worlds. From agile supply chains to energy solutions, our ecosystems help your business move faster, operate smarter and grow sustainably. With unmatched scale, innovation and expertise, Prologis is a category of one—not just shaping the future of logistics but building what comes next. As a Real Estate and Customer Experience Manager (Property Manager), you’ll be a key member of the Customer Experience Team (CET), which is dedicated to delivering best-in-class service to customers in our Indianapolis market. You will work with a diverse range of customers—including some of the biggest names in e-commerce logistics and warehouse operations—to ensure their satisfaction and the optimal performance of our properties. With a focus on customer service and building quality, you’ll benefit from the collaborative culture of a local 11-person team backed by the resources and sophistication of a global organization.

Requirements

• Minimum 5 years of industrial or commercial real estate experience (or equivalent).
• Valid driver’s license and ability to travel between multiple property sites.
• Indiana Real Estate Sales License (or ability to obtain within six months of hire). The company will cover relevant costs, and reasonable time spent obtaining the license will be considered part of working hours.
• Proven commitment to delivering proactive, responsive customer service tailored to a diverse customer base.
• Adaptability and a positive attitude toward change and new company initiatives.
• Strong interpersonal skills with the ability to build meaningful relationships with diverse customers and stakeholders.
• Solid mathematical and analytical skills.
• Experience managing property transitions, portfolio acquisitions, or corporate mergers.
• Excellent organizational and time management skills, with the ability to handle multiple priorities and deadlines independently and collaboratively.
• Proficiency in preparing and analyzing variance reports.
• Exceptional written and verbal communication skills, with professionalism in interactions with customers, vendors, and internal teams.
• Flexibility to work extended hours as needed and respond to emergencies, while maintaining respect for work-life balance.

Nice To Haves

• Experience with budgeting cycles and CAM reconciliation processes using analytical skills preferred

Responsibilities

• Manage customer relationships through clear, proactive communication of lease terms, conditions, and responsibilities.
• Oversee all aspects of move-in and move-out processes, including property inspections and coordination of repairs or maintenance.
• Anticipate customer needs and provide proactive, thoughtful solutions.
• Identify additional revenue opportunities by aligning customer needs with Prologis Essentials products and services.
• Build and maintain strong, long-term relationships with your customer portfolio.
• Use technical tools (e.g., Salesforce) to collect data, analyze metrics, and generate customer insights.
• Perform lease analysis and manage lease administration with accuracy and attention to detail.
• Negotiate and manage competitively bid service contracts to ensure properties are safe, well-maintained, and cost-efficient.
• Oversee financial reporting and budgeting to meet portfolio goals.

Benefits

• All full-time roles in the US come with a robust benefits package which includes healthcare, dental, and vision insurance for employees and eligible dependents.
• Prologis also offers several other wellness, financial, and work/lifestyle-specific benefits.
• Our 401(k) retirement plan has a company match of 50% up to 12% of eligible compensation.
• We also offer generous PTO with a starting accrual of 22 days a year in addition to paid holidays and volunteer time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees