Property Manager

Tailwind Group, Inc.Fayetteville, AR
$60,000 - $72,000Onsite

About The Position

The Property Manager is primarily responsible for general oversight and management of a student housing community. This individual will ensure the property is adequately maintained at a level exceeding company standard and providing profitable returns. A successful Property Manager will provide excellent customer service to our residents, take pride in the property, and understand that this role is critical to the reputation of the property.

Requirements

  • Bachelor’s Degree in Business Administration, Marketing, Real Estate, or related field and/or three or more years of progressive experience in property management is preferred.
  • Demonstrated ability to work in a growing, fast-paced environment managing multiple projects simultaneously.
  • Understanding of basic standards of property management including Fair Housing laws, Tenant/Landlord rights, and general real estate principles.
  • Demonstrate a high level of integrity and professionalism.
  • Possess strong administrative, organization and communication skills.
  • Ability to have a positive and innovative approach to problem-solving.
  • Ability to become a Certified Pool Operator.

Nice To Haves

  • Experience with Entrata or a similar system is preferred.

Responsibilities

  • Manage all current and future resident relations pertaining to coordinating requests, understanding rent charges, lease expectations and other resident concerns.
  • Engage, contract, supervise and approve invoices for all goods/services required to maintain the property.
  • Assist in the development and implementation of budgets, marketing campaigns, business plans and special events.
  • Successfully lead on-site maintenance technicians, office staff, and leasing team members.
  • Coordinate collection and documentation of all required fees from current and future residents.
  • Participate in new employee onboarding, training, and employee performance reviews.
  • Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
  • Maintain complete and accurate community files and records in Entrata.
  • Assist with annual unit turnover and help execute move-in/move-out procedures.
  • Respond to after-hour emergency issues.

Benefits

  • Medical, Dental, & Vision Insurance for employees and their families
  • Vacation and Sick Time + 12 Paid Holidays
  • 401(k) with company matching
  • On-the-job training and career development
  • Paid Parental Leave
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