Property Manager

Military Spouse Corporate Career Network•Hollywood, FL

1d•Onsite

About The Position

The Property Manager position is responsible for providing excellent customer service to residents, prospective residents, guests, and local municipalities to help build and maintain relationships. This role works towards maintaining a 100% occupancy rate, ensuring timely collection of all rent and fees, and following up on late payments. The Property Manager must ensure 100% compliance with company home standards by walking the community daily and managing the property budget effectively to maximize profitability. The role also involves attending to community needs outside of normal business hours for emergencies, planning and executing resident events, and setting high standards for themselves and their team. Additionally, the Property Manager is responsible for maintaining the property office, performing prompt follow-up with prospects and applicants, and adhering to all state, government, and local Fair Housing guidelines. The position requires investment in the mission and vision of Riverstone Communities and the specific property supported, along with performing other duties as qualified and trained.

Requirements

Bilingual in Spanish Preferred
3+ years of experience within management, preferably in property management/mobile home property management
3+ years of proven excellent customer service experience through various methods - in person (verbally), over the phone (written), etc
3+ year of experience managing a successful team as well as vendor relationships
Ability to legally operate a motor vehicle with a valid driver’s license
Ability to be very active - walking, bending, standing and lifting up to 50 pounds
Computer proficiency, including using the internet, Google or Microsoft programs and email, etc.
Ability to take initiative and seek out details and information

Responsibilities

Provide excellent customer service towards residents, prospective residents, guests and local municipalities to help build and maintain relationships
Work towards or maintain a 100% occupancy rate on a consistent basis
Collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
Ensure 100% compliance to company home standards, including walking the community daily to assess compliance
Manage an established property budget - not exceeding the amount allocated and maximizing the communities’ profitability
Attend to community needs outside of normal business hours when emergencies arise
Plan and execute quarterly resident events
Set high standards for yourself and your team, manage to performance expectations
Maintain the property office to required standards and ensure general office work is completed to deadline
Perform prompt follow-up and follow-through on prospects and applicants
Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
Be invested in the mission and vision of Riverstone Communities and the specific property you support
Other duties as qualified and trained to do so

Benefits

Salary: $52,000-$66,000 per year, plus bonus potential
Medical, Dental, and Vision benefit plan offerings for you and eligible family members
401(k) retirement plan, with a company match
13 Paid Holidays Off, which includes getting your birthday off
Robust Paid Time Off (PTO) and Wellness PTO
$50 monthly phone reimbursement
Maternity/Paternity Leave
A schedule that is flexible to your needs and the needs of the property
Ongoing training and internal growth opportunities
The ability to provide feedback in many different forms to many different people
A workplace that CARES about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
Our inclusive culture offers countless opportunities beyond daily tasks, including involvement in committees, the training team, and town halls. With an open-door policy for feedback and a commitment to growth and diversity, you can make a meaningful impact on yourself, your teammates, and the community.
effective date of benefit dependent upon tenure of employment