Property Manager

Avalon Housing • Ann Arbor, MI

33d • Onsite

About The Position

Avalon Housing is a non-profit supportive housing provider dedicated to building healthy, safe, and inclusive supportive housing communities as a long-term solution to homelessness. Supportive housing combines affordable housing with services like case management to help people not only find housing but also thrive in it. Avalon is seeking a talented and dedicated Property Manager with a commitment to social justice to ensure properties are operated and maintained in excellent condition. This role utilizes an "Enhanced Management" approach, focusing on helping at-risk tenants maintain stable housing through referrals to support services and coordinating eviction prevention activities. Building trust, relationships with tenants, and a sense of community are key aspects of this role, particularly when working with tenants who have experienced homelessness and may have disabilities.

Requirements

• Flexibility in a highly dynamic environment
• Excellent attention to detail
• Excellent written, oral communication and interpersonal skills
• Organized with the ability to manage multiple projects/tasks and meet deadlines
• Self-motivated with ability to take initiative, as well as ability to work as part of a team
• Sense of humor and creativity
• Demonstrated ability to work well with multicultural communities
• A valid driver's license and reliable transportation is required.

Nice To Haves

• Background in affordable housing is preferred, particularly experience working with people who are homeless or have a mental or physical disability
• Experience with Low Income Housing Tax Credit, Section 8 rental assistance and other housing assistance programs is beneficial but not required

Responsibilities

• Assist with tenant selection, including reviewing applications, showing units, unit transfers, leasing, and related documentation.
• Certify tenant compliance with rental assistance, supportive housing, and Low Income Housing Tax Credit program requirements.
• Complete all client/tenant certifications timely and accurately in accordance with regulatory guidelines.
• Monitor and enforce lease compliance, including rent collection, notices, evictions, payment plans, and other lease addenda.
• Mediate tenant disputes and problems with neighbors.
• Work with funders, regulatory agencies, maintenance, and tenants to facilitate property inspections and file audits.
• Route work orders through the established work order tracking system.
• Meet regularly and maintain good communication with maintenance staff.
• Work closely with services staff, tenant case managers, and other service partners.
• Communicate effectively with services staff to review tenant lease compliance concerns.
• Work with tenants and service providers to develop eviction prevention plans.
• Visit sites regularly.
• Maintain tenant files.
• Participate in a 24-hour on-call rotation with other property management staff.
• Assist with back-up responsibilities of other property management staff as needed.
• Attend regular staff and department meetings.
• Attend training and workshops related to work as needed and approved by supervisor.
• Work with third-parties (banks, employers, government agencies) to obtain verification of tenant income and asset information.
• Visit properties to meet with tenants to collect income certification related information.
• Maintain Avalon's tenant income certification information in MSHDA's Certification On Line System on a quarterly basis.

Benefits

• Paid Time Off (three weeks vacation, sick and personal time, extra paid holiday every month)
• Medical Benefits (three plans for full-time employees, with family coverage options)
• Dental insurance
• Vision insurance
• Life insurance (for employees working 16+ hours/week, Avalon covers premium)
• Short-term disability coverage (for employees working 16+ hours/week, Avalon covers premium)
• 403(b) Retirement Plan through Vanguard

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed