Property Manager
About The Position
Harborlight Homes is seeking a detail-oriented, people-focused Property Manager to join their nonprofit community development and property management organization. This role is crucial for maintaining positive tenant relations, ensuring regulatory compliance, and supporting the mission of creating affordable, inclusive, equitable, and sustainable housing opportunities. The Property Manager will oversee a diverse portfolio including single-room occupancy, family, and supportive housing communities, such as Washington Square Residence. The position offers an opportunity to lead operational transitions, assess processes, strengthen compliance, and support data migration into management systems like RealPage.
Requirements
- Bachelor's degree in Business, Real Estate, Social Services, Public Administration, or a related field; or equivalent combination of education and experience.
- 3-5 years of property management experience, preferably in affordable, supportive, or low-income housing environments.
- Experience managing resident certifications, compliance documentation, and affordable housing programs.
- Strong proficiency with property management software and Microsoft Office applications.
Nice To Haves
- Experience with RealPage, OneSite, or similar housing management systems preferred.
- Certified Occupancy Specialist (COS) designation preferred or willing to attain.
- Experience with HUD, Section 8, project-based subsidy programs, or other affordable housing compliance programs preferred.
- LIHTC experience strongly preferred, particularly for candidates interested in supporting Harborlight's broader affordable housing portfolio.
- Bilingual language skills highly desirable.
Responsibilities
- Manage the daily operations of affordable housing properties and maintain high levels of resident satisfaction.
- Ensure compliance with HUD, affordable housing, and other applicable regulatory requirements.
- Coordinate annual and interim recertifications and maintain accurate resident files.
- Collect, review, and verify detailed income, asset, and eligibility documentation.
- Maintain strong data integrity and support the transition of property records into Harborlight Homes' management systems.
- Assess existing property management processes and identify opportunities for improved efficiency, compliance, and resident service.
- Foster respectful, professional relationships with residents while balancing empathy with accountability.
- Collaborate with service providers, community partners, residents, vendors, and internal teams to support property operations.
- Respond proactively to resident concerns and operational challenges with a solution-oriented approach.
- Monitor deadlines, documentation requirements, and reporting obligations to ensure ongoing compliance.
Benefits
- Opportunity to make a direct impact on residents' lives.
- Opportunity to help shape and strengthen housing communities.
- Collaborative, mission-driven team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
