Property Manager

Housing Authority of the County of San Bernardino•Barstow, CA

22d•Onsite

About The Position

The Housing Authority of the County of San Bernardino (HACSB) was established in 1941 and has evolved into one of the most progressive housing authorities in the Country. We are the largest provider of affordable housing in San Bernardino County and proudly assist approximately 26,000 people. The Housing Authority is a separate legal entity from the County of San Bernardino with approximately 145 employees. The HACSB prides itself on providing more than just housing to residents and thanks to strong partnerships, we continue to help the families we serve access resources and services to enrich their quality of life. The HACSB’s employees are passionate about their work and every position revolves around our agency’s mission and core values. We invite you to be a part of our dedicated team who strive to provide meaningful and impactful housing services and resources to the community we serve.

Requirements

High School diploma or equivalent supplemented by college-level course work in real estate management, property management, public/business administration, social science or related field
5+ yrs experience in a housing environment, preferably affordable housing
Supervisory experience required
Must have valid CA driver's license and be insurable at standard rates with the Housing Authority's vehicle insurance carrier on a continuing basis.

Nice To Haves

Associates degree preferred
Bilingual preferred

Responsibilities

Coordinates the activities and operations of multiple housing communities.
Oversees day to day operations of assigned properties, including customer relations, eligibility, re-certifications, lease compliance and office management.
Supports property and building maintenance programs in the assigned service area, and coordinates assigned activities with other Housing Authority programs, outside agencies, and the general public.
Supports staff, interacting with residents, coordinating maintenance work, conducting property inspections, and managing lease-up, eligibility, and rent-related processes.
Handles resident concerns, issue required notices, prepare reports, and work closely with the Maintenance Supervisor to keep units and grounds inspection-ready.
Manages budget preparation, review, and monitoring, invoice approvals, and participation in resident or community meetings.
Coordinates the organization, staffing and operational activities for assigned properties; supports maintenance and resident services programs in assigned service area this includes conducting move-in, move-out, safety, transfer, housekeeping deficiency, daily grounds inspections, and tracking vacancies.
Plans, organizes, coordinates and participates in the work of staff responsible for clerical and technical duties pertaining to occupancy and eligibility for the properties, maintenance, field inspections and resident relations.
Selects, trains, motivates and evaluates assigned personnel, provides or coordinates staff training and works with employees to correct deficiencies; recommends discipline and termination procedures, and provides explanation and review of HA policies, procedures and regulations answering questions as needed.
Oversees the preparation of delinquent rent notices by preparing, serving and tracking late charges, termination notices, issuing lease violations and 3 day notices for clean ups, and preparing files for legal actions.
Assists in the resolution of resident verbal, written and both formal and informal grievance complaints.
Plans, organizes and coordinates the resident selection and lease-up; and oversees the tracking and collecting of rent payments; prepares eviction notices.
Has oversight of maintenance activities for the assigned area including supervising the Maintenance Supervisor, implements maintenance department goals and priorities.
Ensures compliance with safety practices.
Assists in the assigned site budget preparation by forecasting all office and maintenance related expenses.
Reviews and approves invoices and other payables, including ensuring adherence with procurement procedures and the property budget during the fiscal year.
Attends and participates in a variety of resident meetings explaining Housing Authority policies and procedures, coordinates with police for special gang and drug enforcement programs; and oversees the coordination of community center activities.
Assists in overall performance and quality control of site, ensures property is prepared for inspections; ensures service orders are completed in a timely manner and closed correctly.
Ensures properties assigned maintain good curb appeal.
Ensures appropriate site level risk mitigation actions are taken to prevent legal complaints or related issues.
Ensures compliance with regulatory agreements, contracts and company policies; interacts with regulatory agencies as needed.
Oversees the preparation of monthly status reports including the preparation of statistical information for HUD reporting.
Performs other related duties as assigned (responding to tenant inquiries; answering questions and providing information; resolving tenant complaints and initiating and maintaining a variety of resource materials and files).