Property Manager

Dawn Homes Management, LLC•Niskayuna, NY

65d•Onsite

About The Position

The Property Manager I performs responsibilities related to property oversight and daily operations for an apartment community with 134 units. This includes managing apartment rentals, move-ins, and lease renewals at the apartment property as well as ensuring the property’s financial, operating, and resident service goals are met.

Requirements

Minimum of three (3) years of supervisory experience
Minimum of four (4) years property management experience or equivalent
Strong salesmanship skills
Excellent interpersonal skills and the ability to negotiate, listen and manage prospect/resident relations
Excellent organizational, planning and multitasking skills
Advanced knowledge of Microsoft Word, Excel, and Outlook
Ability to be at work regularly and on time
Must have valid driver’s license & clean driving record
Reliable transportation required
Ability to work weekends or extended hours as required

Nice To Haves

Property Management Software Experience (Timberline, Yardi, Real Page etc.)

Responsibilities

Advanced knowledge of Leasing Practices
Thorough knowledge of Fair Housing Act
Advanced Knowledge of Lease Terms and Landlord/Tenant Law
Advanced Knowledge of Eviction & Collection Processes
Takes the lead by taking on a proactive approach to customer service and resolving resident complaints
Acts as a liaison between residents and maintenance staff to ensure maintenance requests are corrected in a timely and professional manner
Manages the collection of monthly rents and other income
Monitors delinquency and takes remedial steps to collect through communication and actions
Understanding of economic impacts of days vacant and turnover
Understanding of revenue growth through market rent, renewal rent, concessions, upsells, ancillary income
Understanding of Credit Risk based on applicant qualifying guidelines
Ability to manage delinquency through outreach effort
Ability to complete weekly/monthly reports and knowledge of how the information collected is applied when making business decisions
Oversees all marketing efforts, monitoring traffic, and pursuing resident leads and opportunities
Qualifies prospective residents and secures appointments
Meets prospects and shows apartments in an enthusiastic manner, emphasizing selling points, and creating a sense of urgency
Proactively trains, motivates, and supervises all site staff to achieve operational goals
Demonstrates an advanced ability related to Performance Management; including, but not limited to: celebrating successes, providing corrective action to performance opportunities, holding staff accountable, and communicating goals and deadlines to the team
Thorough knowledge and the ability to effectively communicate and uphold the policies and procedures of the Company
Oversees projects by keeping residents updated and inform and works closely with Maintenance Supervisor
Regularly inspects the apartment buildings, grounds, and vacant units
Coordinates with maintenance staff and contractors and vendors to complete repairs
Completes reports that includes property information such as traffic, occupancy, work orders, vacancy days, capital improvement, property walk through/inspections
Other duties as assigned