Property Manager- Kulshan Residences
About The Position
Cornerstone Residential is a property management company focused on exceptional service and maximizing revenue. We manage over 23,000 housing units across 229 communities. Our mission is to enhance property value and create welcoming living environments, driving income growth for property owners. The Property Manager is a business leader responsible for resident customer service, operations, leasing, collections, financial reporting, and communications for an assigned residential property. This role manages the day-to-day operations, team members, daily activities, and resources to achieve budgeted financial and operational goals, ensuring compliance with company policies and relevant laws.
Requirements
- High school diploma or GED.
- Minimum of one to two years’ experience as a multi-family LIHTC property manager.
- Working knowledge of OneSite or other property management software.
- Reliable transportation, auto insurance, and a valid driver’s license.
- Proven ability to market properties.
- Strong communication and customer service skills.
- HUD/LIHTC experience.
Nice To Haves
- CAM, ARM, or CCRM certification.
- Bilingual or multilingual skills.
Responsibilities
- Manage day-to-day operations, including property inspections, capital improvements planning, daily financial recording, and responding to resident concerns.
- Ensure proper move-in paperwork and apartment readiness for new residents.
- Maintain and/or create a resident renewal program to encourage retention.
- Create a sense of community while maintaining policy of non-fraternization.
- Manage property maintenance with the assistance of the maintenance team, including work order completion and permit compliance.
- Monitor utility usage on the property.
- Manage all financial responsibilities, including approving invoices, maintaining accurate financial records, and completing variance reports.
- Manage and monitor rental collection, ensuring timely collection and posting of rent and other charges.
- Ensure proper legal notices are given for evictions and court appearances.
- Assess move-out condition of apartments and manage final account statements.
- Inform and refer any liability claims, legal complaints, or other violations to the Regional Manager or corporate office.
- Manage property personnel, including creating, mentoring, and managing the team, coordinating training, completing performance reviews, and managing time off and payroll.
- Ensure staff receive safety orientations and training, and monitor the use of proper safety precautions.
- Report workers’ compensation issues and/or employee incidents immediately.
- Manage, create, and monitor marketing activities, understanding market impacts on occupancy and income.
- Assist with the creation of marketing surveys and understand marketing strategies.
- Supervise the leasing team to ensure property is rented to its fullest capacity.
- Perform other duties as assigned or requested to support property operations.
Benefits
- Medical, Dental, and Vision
- Supplemental Insurance available
- Employer paid Life, AD&D, LTD, and STD
- 401k Plan
- Paid Vacation Time
- Paid Sick Time
- Opportunity for career advancement and continued education
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
