Property Manager - Retail Portfolio
About The Position
Asana Partners is a retail real estate investment firm creating value in vibrant neighborhoods by leveraging vertically integrated capabilities and retail expertise. With more than $8 billion of neighborhood assets under management, the firm is active in growth markets throughout the United States and is driven to make a positive impact within communities. Our distinctive company culture is the key to our success. We recruit high-performing, ambitious individuals who are entrepreneurial and eager to maximize their potential in a team environment. We value relationship building – both internally and externally – and view it as the foundation for creating value for our neighborhoods and generating strong results for our investors. Asana Partners is known for our proven, strategic approach; our sophisticated, collaborative team; and our high-quality portfolio. We were founded to be a firm that would provide career-long opportunities for our people and a long-term partner for our investors. Asana Partners is building an in-house property management capability to operate our portfolio directly. This team will be directly aligned with our investment management business, pairing institutional operating discipline with a hospitality-driven approach to tenant experience and modern, technology-enabled workflows. This is a rare opportunity to make an impact on a new operating platform and grow together as it scales. The Property Manager serves as the on-site and portfolio-level leader responsible for delivering an exceptional tenant experience, driving financial performance, and executing operational excellence across assigned assets. This role combines a hospitality-first mindset with strong financial ownership, disciplined operations, and technology-enabled execution. The Property Manager is not simply managing buildings; they are curating high-performing environments where tenants thrive and assets outperform.
Requirements
- 3–7+ years of commercial property management experience
- Retail and/or mixed-use experience strongly preferred
- Proven ability to manage budgets, vendors, and tenant relationships
- Hospitality background or experience strongly valued
- Hospitality-driven mindset with acute attention to detail
- Solid financial and analytical capabilities
- Excellent communication and relationship management skills
- Tech-forward and adaptable to new tools and systems
- Passion for quality and excellence
- Ability to collaborate with people across multiple disciplines and markets
- Strong organizational and process skills to navigate multiple competing priorities and teams
- Strong work ethic, self-motivated, and capable of effective independent judgment
Nice To Haves
- Experience with Yardi or similar property management platforms
- Exposure to high-touch retail or experiential environments
- Experience in high-growth or evolving platforms
Responsibilities
- Serve as the day-to-day relationship manager for tenants at each portfolio property
- Deliver a tailored hospitality experience aligned with each asset
- Proactively engage tenants through regular communication and community-building initiatives
- Lead tenant issue resolution with urgency, ownership, and follow-through
- Own budget-to-actual performance, including variance analysis and corrective action planning
- Partner with Asset Management to execute business plans
- Oversee accounts receivable, CAM management, recoveries, and expense control
- Drive NOI growth through operational efficiencies and strategic vendor management
- Execute Asana Partners operating standards across maintenance, engineering, janitorial, landscaping, and life safety
- Manage vendors as performance-based partners
- Ensure vendor compliance, COIs, and service standards are consistently met
- Oversee capital projects, tenant improvements, and property upgrades
- Leverage Asana Partners technology platforms (e.g., Yardi Voyager, Cove, AI tools) to monitor performance and operations
- Ensure data accuracy, reporting transparency, and real-time visibility
- Use analytics and dashboards to drive proactive decision-making
- Adopt AI-enabled tools to improve responsiveness and efficiency
- Lead and coordinate property teams, including assistants, engineers, and third-party partners
- Establish clear expectations around urgency, accountability, and service quality
- Foster a culture of collaboration, hospitality, ownership, accountability, and intellectual curiosity that embraces continuous improvement and challenges conventional thinking
- Support hiring, training, and development aligned with Asana Partners’ standards
- Ensure compliance with life safety, regulatory, and lease requirements
- Lead incident response, reporting, and risk mitigation efforts
- Maintain thorough and accurate documentation across all operations
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
