Property Manager (Austin Water)

City of Austin•Austin, TX

3d•$71,630 - $90,980•Hybrid

About The Position

For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers. Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles. As one of the fastest-growing cities in the country, we’re not just keeping up—we’re leading the way with sustainable infrastructure, advanced treatment technology, and environmental innovation Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants. Under general direction, this position manages all aspects of a single property or portfolio of properties, department-wide programs, or operations. The Property Manager oversees and directs facility operations, maintenance, and safety compliance. This role requires a strong understanding of core building systems, effective leadership, and strong problem-solving skills. The position will encompass a full range of responsibilities, including operations management, systems oversight, staff supervision, and ensuring safety and compliance.

Requirements

Graduation from an accredited high school or equivalent, plus seven (7) years of experience in a related field, including three (3) years of experience in a supervisory capacity.
One (1) additional year of education may substitute for one (1) year of the required experience, with a maximum substitution of three (3) years.
Knowledge of management and budgeting principles.
Knowledge of maintenance operations.
Knowledge of applicable legislation and legal requirements.
Knowledge of financial terms and principles.
Knowledge of advanced analytical and quantitative skills.
Skill in personnel management.
Skill in budget development and administration.
Skill in developing and maintaining good working relationships with contractors, other City employees, and the general public.
Skill in using applicable software applications.
Skill in data analysis and problem-solving.
Skill in planning and organizing.
Skill in oral and written communication.
Ability to multitask and prioritize.
Ability to provide efficient, timely, and courteous customer service.
Ability to conduct advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents.
Ability to foster and develop systematic processes and continuous improvement principles.

Nice To Haves

At least 3 years of professional experience in facilities management within a municipal environment.
Proven track record in managing third-party vendor performance and enforcing service level agreements.
At least 5 years of direct supervision, scheduling, and evaluation of maintenance technicians and trade specialists across various disciplines.
Experience in managing and maintaining multi-site, multi-building complexes, including treatment plants, administrative buildings, and laboratories.
Familiarity with budget or contract management.
Knowledge of building automation control systems.
Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
Willingness and ability to travel to multiple work locations.

Responsibilities

Coordinates and supervises the activities of skilled craft positions, including plumbing, electrical, Heating, Ventilation, and Air Conditioning (HVAC), involved in minor construction, building maintenance, and related activities, as well as the activities of Building and Grounds (or Custodial) staff or program.
Responds to occupant needs and ensures that administrative, building, technical, and custodial staff resolve problems.
Ensures all services provided to properties comply with City of Austin (COA) and Austin Facilities Management policies, procedures, regulations, contractual obligations, and standards.
Conducts periodic property inspections and recommends and/or approves alterations, maintenance, and reconditioning.
Contracts for and supervises vendor services as required.
Serves as the primary contact for occupant department-specific points of contact (SPOCs) and Austin Facilities senior management.
Develops, controls, and monitors annual budgets for operating and capital expenses, forecasts management plans, and prepares monthly performance reports.
Evaluates the effectiveness and efficiency of programs, properties, and projects.
Develops and recommends short- and long-range plans.
Coordinates activities with other divisions and sections.
Fosters COA and departmental safety culture and enforces safety rules.
Develops and establishes goals, priorities, and procedures.
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.