Property Manager
PCPPC INC.•Boise, ID
•$83,500 - $85,000•Onsite
About The Position
The Arthur is seeking a dynamic, results-driven Property Manager to lead operations at one of Boise's most distinctive Class A high rise multi-family community. This is an opportunity for a passionate leader who thrives in a fast-paced environment, is driven by financial performance, and is committed to delivering an exceptional resident experience. The Property Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a leadership and a positive working environment for the team members.
Requirements
- Results-driven
- Passionate leader
- Thrives in a fast-paced environment
- Driven by financial performance
- Committed to delivering an exceptional resident experience
- Excellent customer service skills
- Ability to manage daily operations
- Ability to coordinate all aspects of apartment community operations
- Ability to maximize cash flow while preserving assets
- Ability to achieve budgeted NOI
- Ability to provide a quality living environment for residents
- Ability to establish leadership and a positive working environment for team members
- Skills in overseeing rents, occupancies, and expenditures
- Skills in maximizing revenue, minimizing expenses and delinquencies
- Skills in timely rent collection
- Skills in resident retention, renewal, and leasing programs
- Skills in overseeing resident relations, including phone calls, requests, and concerns
- Knowledge of PCP Elevate policy, as well as federal and local regulations
- Ability to oversee completion of service requests and property maintenance
- Ability to analyze monthly performance and budget projections
- Ability to discuss strategies with Regional Property Manager
- Ability to complete annual asset business plans and budget forecasts
- Skills in auditing leasing paperwork and ensuring data accuracy in OneSite and systems
- Ability to audit and adhere to lease file policy
- Skills in reviewing and analyzing bid summaries
- Ability to monitor vendor work and guarantee accurate invoicing
- Ability to ensure contracted services and materials are accounted for
- Ability to process delinquent residents according to policy
- Ability to serve as property representative in court proceedings
- Understanding of property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions
- Ability to support leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, showing apartments, and preparing move-in paperwork
- Knowledge of PCP Elevate’s selection process policies, procedures and core values
- Ability to train, coach, and mentor team members
- Ability to create a team environment
- Ability to generate employee schedules and timesheets
Responsibilities
- Manage the financial performance of the property by overseeing rents, occupancies, and expenditures to achieve budgeted NOI.
- Maximize rent growth at the property by maximizing revenue, minimizing expenses and delinquencies, ensuring timely rent collection, and ensuring residents are contacted to collect overdue rent.
- Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy.
- Oversee resident relations, which includes taking resident phone calls, requests and concerns.
- Ensure compliance with PCP Elevate policy, as well as federal and local regulations.
- Oversee the proper completion of service requests and maintenance of the property.
- Make recommendations to enhance financial performance and resident and employee satisfaction.
- Recommend and oversee all capital improvements.
- Analyze monthly performance and budget projections, discuss strategies with the Regional Property Manager and complete annual asset business plans and budget forecasts.
- Ensure all OneSite and systems data is accurate by auditing all leasing paperwork
- Audits and adheres to lease file policy with consistency.
- Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing
- Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment
- Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline
- Serve as property representative in court proceedings under direction of legal counsel, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions
- Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
- Recruit and select team members by understanding and adhering to PCP Elevate’s selection process policies, procedures and core values
- Train, coach, and mentor team members, working with the training department as well as providing on-going feedback
- Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication
- Generate employee schedules in and timesheets
- Provide ongoing feedback to team members
- Provide recommendations for compensation adjustments, promotions, and terminations
- Perform other duties as required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
