Property Manager (19W)

Stellar Communities•Lubbock, TX

About The Position

The Property Manager is responsible for the overall performance and success of a multifamily community. This leadership role oversees onsite team development, financial performance, resident experience, property operations, and marketing and leasing. The Property Manager is expected to create a positive, accountable, service-focused culture; deliver strong operational and financial results; and help build an exceptional community.

Requirements

Proven multifamily property management experience.
Strong leadership and team-building abilities.
Financial acumen and budget management skills.
Excellent communication and customer service skills.
Knowledge of Fair Housing laws and property management best practices.
Strong organizational and problem-solving abilities.
Ability to thrive in a fast-paced, results-driven environment.
Professional appearance and positive attitude.
Reliable transportation.

Nice To Haves

Track record of increasing occupancy and resident retention.
Experience managing budgets and driving NOI growth.
Strong understanding of leasing, marketing, and resident relations.
Ability to lead by example and create a culture of accountability.
Passion for developing teams and building strong communities.

Responsibilities

Lead, coach, train, and motivate onsite team members.
Foster a positive, accountable, and service-focused culture; mentor Assistant Managers and onsite staff to develop future leaders.
Recruit, onboard, evaluate, and retain team members.
Drive occupancy, revenue growth, and net operating income (NOI).
Manage budgets, expenses, and overall property financial performance.
Review monthly operating statements and implement improvement strategies.
Oversee rent collections and rental rate adjustments.
Deliver exceptional customer service and resident satisfaction, resolving concerns professionally and effectively.
Maintain resident retention and renewal programs.
Maintain curb appeal and community appearance.
Coordinate maintenance operations and make-ready schedules.
Oversee preventative maintenance programs and conduct regular property inspections to ensure compliance standards are met.
Maximize occupancy through strategic marketing initiatives and analysis of market trends and competitive properties.
Support leasing efforts and ensure leasing goals are achieved.
Develop and execute community marketing plans.