Property Manager

Knickerbocker Group Inc • Boothbay, ME

8d • Onsite

About The Position

Knickerbocker Group’s Property Care division is seeking a highly organized, self-motivated Property Manager to help deliver exceptional care and stewardship for private client residences and company commercial buildings in the Boothbay, Maine region.

This role plays an important part in maintaining strong client relationships by ensuring properties are well cared for, issues are addressed proactively, and clients feel confident and supported in the ongoing management of their homes. The Property Manager works closely with the Operations Manager, internal teams, and trusted vendors to coordinate maintenance and repairs while providing clear communication and dependable service.

The ideal candidate is responsive, solutions-oriented, and comfortable managing changing priorities. They demonstrate sound judgment, strong communication skills, and a service-driven mindset, with the ability to respond to unexpected situations, solve problems independently, and consistently deliver a high level of care and professionalism to clients and teammates. Hands-on experience in carpentry or general building trades is a strong plus.

Client Service & Team Collaboration:
Successful Property Managers at Knickerbocker Group build trust with clients and colleagues through proactive communication, reliability, and thoughtful problem solving. Key expectations include:
Building and maintaining strong client relationships through responsive communication, professionalism, and dependable service.
Ensuring clients feel informed and confident in the care of their homes through clear updates and proactive communication.
Collaborating closely with the Operations Manager, scheduler/dispatcher, and fellow team members to coordinate maintenance and repair work efficiently.
Working with trusted vendors and service providers to ensure work is completed to a high standard.
Communicating clearly with internal teams to support coordinated service delivery and a positive client experience.
Identifying opportunities to improve property care processes and overall service quality.

Requirements

• High School diploma or technical education in a construction-related field, or equivalent experience.
• Strong knowledge of building systems and the ability to troubleshoot maintenance issues.
• Competent with basic power tools and general handyperson skills.
• Valid driver’s license; travel to job sites and offices required.
• Strong verbal and written communication skills, with the ability to communicate clearly, professionally, and proactively with clients and team members.
• Excellent organizational and time management skills, with the ability to prioritize multiple tasks, adapt to changing needs, and respond with urgency when required.
• Service-oriented mindset with a commitment to reliability, professionalism, and delivering a high level of client care.
• Ability to work both independently and collaboratively within a team environment.

Nice To Haves

• Hands-on experience in carpentry or general building trades is a strong plus.

Responsibilities

• Provide clear, timely project updates to the Operations Manager, internal teams, and clients as appropriate.
• Coordinate repair and maintenance projects, collaborating with the Scheduler & Dispatcher to allocate resources efficiently and meet client needs.
• Utilize MaintainX software to assign and track tasks, ensuring visibility, accountability, and follow-through.
• Partner with the Operations Manager to develop long-term maintenance plans and cultivate trusted vendor relationships for security, maintenance, and repair services.
• Perform onsite work, including seasonal home openings and closings, light repairs, painting, carpentry, and furniture moving.
• Monitor property conditions and identify maintenance needs before they become larger issues.
• Provide feedback to design and operations teams to improve serviceability, efficiency, and the overall client experience.

Benefits

• Comprehensive health coverage: excellent medical, dental, and vision insurance, with most premiums covered.
• Retirement planning: 401K plan with an automatic 3% weekly employer contribution after one year.
• Ownership opportunities: join our Employee Stock Ownership Program (ESOP) and become an employee-owner!
• Time to recharge: generous PTO, paid holidays, and work-life balance.
• Support for you and your family: company-paid life, short-term, and long-term disability insurance; optional supplemental life insurance; as well as optional employer-sponsored pet insurance.
• Professional growth: continuing education and licensing support and reimbursement options.
• Work-life balance: flexibility, community involvement, and the chance to embrace all that Maine has to offer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees