Property Manager

Surge Staffing•New Philadelphia, OH

33d•$65,000 - $80,000•Onsite

About The Position

Mason Equity Group is a growing Ohio-based real estate investment and management company specializing in residential and commercial communities throughout the state. Our team is driven by operational excellence, strong leadership, high standards, and a commitment to creating communities’ people are proud to call home. We are actively seeking a motivated and experienced Property Manager to join our expanding operations team in Eastern Ohio. This is an excellent opportunity for a driven professional looking to grow with a company that values leadership, invests in its people, and offers long-term career advancement potential. This role is ideal for someone who thrives in a fast-paced environment, enjoys leading teams, solving problems, driving occupancy, and taking ownership of their portfolio’s performance. The Property Manager will oversee daily operations across multiple residential communities throughout the Dover, New Philadelphia, Wooster, and surrounding Ohio markets. This role combines operational leadership, resident relations, leasing oversight, team management, and property performance strategy. The ideal candidate is organized, proactive, professional, and capable of balancing both field operations and administrative responsibilities while maintaining a strong resident-focused approach.

Requirements

Previous property management, operations management, hospitality, retail leadership, or multi-site management experience preferred.
Strong leadership and organizational skills with the ability to manage multiple priorities simultaneously.
Excellent communication and conflict-resolution abilities.
Ability to work independently while maintaining accountability and urgency.
Professional demeanor with strong customer service instincts.
Proficiency in Microsoft Office and property management software preferred.
Reliable transportation and willingness to travel between assigned communities as needed.

Responsibilities

Oversee day-to-day operations across multiple residential communities.
Lead and coordinate maintenance teams, vendors, and contractors to ensure properties remain well-maintained and professionally operated.
Manage apartment turnover timelines and ensure units are delivered rent-ready efficiently and to company standards.
Monitor property performance, occupancy trends, delinquency reporting, and operational efficiencies.
Assist in implementing operational improvements and company initiatives throughout assigned communities.
Conduct regular property inspections to maintain curb appeal, asset condition, and compliance standards.
Oversee leasing activity including advertising, tours, approvals, move-ins, renewals, and resident retention efforts.
Build and maintain positive resident relationships while professionally handling escalated concerns and conflict resolution.
Ensure lease compliance and enforce community policies consistently and professionally.
Monitor delinquency and assist with collections processes as needed.
Provide leadership, accountability, and support to onsite teams and vendors.
Foster a culture of professionalism, responsiveness, and operational excellence.
Coordinate scheduling priorities, project timelines, and team workflow.
Collaborate with regional leadership on budgeting, capital improvements, and operational planning.