Property Manager (52941)

RISEBORO COMMUNITY PARTNERSHIP•New York, NY

11d•$70,000 - $91,800•Onsite

About The Position

The Property Manager is a member of the management team that will manage approximately 280 residential units encompassing LIHTC units, Older Adult Housing/Assisted living facilities and scattered-site residential and retail properties. RiseBoro Property Managers are responsible for the overall maintenance and operation of residential properties and act as a liaison between RiseBoro and tenants.

Requirements

Minimum of 2 years of experience in property management
Bilingual (Spanish/English) strongly preferred
Excellent oral and written communication and interpersonal skills, including demonstrated ability to work well with varying levels of staff members.
Detail oriented
Organized
Ability to successfully manage multiple working relationships
Affordable housing management experience preferred
LIHTC certification required within six months of hire.
Certified Housing Assistant Manager preferred
Proficient with Microsoft Office Suite or related software; intermediate to advanced working knowledge in Microsoft Excel.
Knowledge of Yardi program preferred
High School Diploma

Nice To Haves

Bilingual (Spanish/English) strongly preferred
Affordable housing management experience preferred
Certified Housing Assistant Manager preferred
Knowledge of Yardi program preferred

Responsibilities

Establish consistent high-quality customer service with tenants across the portfolio; engage in professional dialogue with tenants to resolve their questions and concerns in a timely manner; Maintain consistent, open communication with tenants pursuant to the Communications Policy; ensures tenants know how to reach appropriate staff, and ensures all appropriate communications to tenants and staff are posted in buildings as needed, including during emergencies and service disruptions.
Ensure timely completion of annual recertifications
Refer tenants for RiseBoro supportive services or benefit entitlement support upon request
Maintain tenant files
Coordinate with Leasing Manager to ensure timely completion and collection of lease renewals
Follow up with tenants on arrears 30 days past due by phone and letter; cooperates with Legal and Collections Department on other collections activities.
Ensure that buildings are operating within budget
Approve invoices of less than $1000.00
In older-adult buildings, collect rent payments.
Assign work to maintenance staff as needed, in cooperation with Building Maintenance Supervisors
Oversee turnover process to ensure vacant units are ready for occupancy within 30 days of vacancy
Perform move in and move out walk-through apartment inspections with tenants
Coordinate with maintenance staff to ensure all code violations and other repair concerns at properties are cleared
Review and submit Purchase Orders for any supplies or equipment needed in the building
Identify tenancy issues that may require legal referral and coordinate with the Legal Department
Maintain communication with management and compliance team during operational emergencies
On occasion, be available to address emergencies that arise in their building outside of typical business hours
Other duties as assigned