Property Manager, Resident Services and Collections
Thrive Property Group•Muncie, IN
About The Position
We are seeking a Property Manager to oversee a portfolio of approximately 100 units while managing portfolio-wide delinquency and collections, and supporting resident communications. This role is key to improving occupancy, reducing delinquency, and ensuring consistent operations across properties.
Requirements
- Property management or collections experience preferred
- Strong communication and customer service skills
- Organized, self-motivated, and detail-oriented
Nice To Haves
- Experience with AppFolio or similar software is a plus
Responsibilities
- Manage 2–4 properties (~100 units) including leasing and daily operations
- Own and drive delinquency and collections across the portfolio
- Monitor receivables and coordinate with third-party collections (Hunter Warfield)
- Ensure timely follow-up on past-due accounts and reduce delinquency rates
- Provide resident communication and phone coverage (2 days/week)
- Support occupancy goals by driving leasing performance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
