Property Manager III - Gilmore

Bellwether Housing • Seattle, WA

8d • $35 - $41 • Onsite

About The Position

The Property Manager III oversees all aspects of the building's day-to-day operations, including rent collection, marketing, leasing, resident relations, and property maintenance. The Property Manager is responsible for promoting a sense of community among residents, working to solve problems and facilitate a responsible, positive environment, and acting as a liaison to our Resident Services team and outside agencies that provide services and case management to residents. The Gilmore Apartments are located in Downtown Seattle and have 65 50% and 60% AMI apartments (studios, 1-bedroom, and 2-bedroom units). The building has regulatory contracts with WSHFC and the Seattle Office of Housing.

Requirements

• Three+ years prior to apartment management; experience managing residents and/or mixed-use real estate properties of 200+ units.
• One year of supervising staff.
• Proficient in Microsoft Office 365 applications.
• Excellent written and verbal communication skills.
• Ability to exercise discretion and confidentiality.
• Experience applying fair housing laws and local landlord/tenant laws.
• Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
• Highly organized and with strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
• Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
• Proven ability to work independently and as part of a team.
• High school diploma or GED (equivalent education and experience may be substituted for the state requirements).
• You thrive in inclusive environments and have a passion for connecting with individuals who share a wide range of experiences. At your core, you are committed to and value, equity, inclusion and respect.

Nice To Haves

• Experience in the affordable housing industry preferred.
• Previous affordable housing compliance experience demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
• Experience working with Yardi property management software or equivalent.
• Certified Occupancy Specialist (COS), Spectrum Certified Credit Compliance Professional (c3P) or equivalent certifications.
• Experience managing HUD Section 8, 202/8, and/or PRAC 811 properties.
• Experience with Adobe Acrobat Pro software.
• Experience using KNOCK or similar CREM.
• Familiarity with Seattle Housing Authority Project-Based and Tenant-Based voucher programs.
• Completion of WSHFC Tax Credit Fundamentals and advanced training workshops.
• CCTV surveillance experience.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
• Experience working with social service programs for diverse populations and making referrals as appropriate.

Responsibilities

• Oversee all aspects of day-to-day management of the building, including rent collection, marketing, leasing, resident relations, and maintenance of the property, working to meet or exceed Performance Goals.
• Meet regularly with the Maintenance Manager/Supervisor to review work orders, unit turn schedules, and general property needs.
• Maintain accurate data for leasing, compliance, maintenance, and resident ledgers in Yardi.
• Collaborate with Facilities Management to coordinate common-area cleaning, work orders, preventive maintenance, and unit turnover.
• Collaborate with a dedicated Resident Coordinator to provide resources and referrals to residents.
• Lead and manage a team of site employees. This includes providing guidance and support to the team, setting goals and expectations, conducting performance evaluations, and addressing areas for improvement.
• Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention and adjusting when needed.
• Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.
• Initiate and complete annual resident recertifications and extended vacancy reporting.
• Champion the ‘One Team’. Create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.

Benefits

• Medical, dental, and vision insurance.
• A 403(b)-retirement plan with an employer match.
• Up to $1,500 in employer-paid continuing education per year.
• An ORCA Transit Pass.
• Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED