Property Manager II

COVE PROPERTY•Baltimore, MD

4d•Onsite

About The Position

The Property Manager’s objectives are to lead the property and team, while being accountable for oversight of all maintenance and operations. The Property Manager is responsible for cultivating well-rounded team members, and ensuring that the property is effectively maintained, always in good physical condition with stable fiscal operations. All federal, state, and local regulations are expected to be followed accordingly.

Requirements

Must complete upon hire: Fair Housing, Preventing Harassment, and other Core Courses as assigned.
Required, high school diploma or equivalent.

Nice To Haves

Preferred bachelor’s degree or CPM® and ARM® designation.
Preferred prior leasing or sales experience.
A track record of success building, developing, and maintaining high performing teams.
Strong financial skills, including experience managing budgets and financial reports.
Clear and effective communication skills.
Ability to present a positive, professional image.
Proficiency with Microsoft Outlook, Microsoft Excel, Microsoft Word.
Yardi software experience is a plus.

Responsibilities

Complies with organizational guidelines and procedures, demonstrating ethical, tactful behavior, and integrity.
Takes ownership and accountability for decisions and actions.
Collaborates effectively with team members.
Observes and enforces company values, goals, and the Cove vision statement to KNOW IT, OWN IT and SHOW IT.
Provides professional, honest, and courteous customer service to residents and prospective residents, including phone interaction, email follow ups and general professional communication.
Listens attentively and openly to the ideas, suggestions, and concerns of others.
Engages in quality assurance for move-in conditions and resident move-outs.
Interacts professionally and effectively with various customers (both internal and external) in both routine and non-routine situations.
Follow instructions from supervisors.
Forms objectives, prioritizes appropriately, manages multiple tasks, and produces work that is comprehensive in scope, complete in detail and accurate in content.
Develops sound, timely and practical solutions to daily challenges and unique conflicts.
Sets priorities and aligns individual goals with group goals in support of Cove Property Management’s mission, vision, values, culture, and goals.
Meets established deadlines and effectively uses work time to achieve goals and objectives, while taking responsibility for decisions and consequences.
Demonstrates sufficient competency and understanding of all aspects of the position to perform the functions effectively and safely.
Adapts innovative ideas as Cove anticipates and identifies new and/or creative techniques, technologies, learning or processes to improve effectiveness.
Delivers an appropriate level of follow-through for problems, consistently meets deadlines, and sees issues to a resolution.
Work products and reports are timely, consistent, accurate and thorough, including but not limited to, traffic reports, CRM que, daily availability, lease documentation and guest cards.