Property Manager FT II

COMMUNITY HOUSING PARTNERS CORP • Winston-Salem, NC

2d • $68,000 - $72,000 • Onsite

About The Position

Community Housing Partners (CHP) is seeking an experienced Property Manager II to lead the day-to-day performance of a conventional apartment community. This role offers the opportunity to balance resident experience, occupancy, financial performance, maintenance operations, and team leadership with the autonomy to make decisions, solve problems, improve performance, and foster a sense of community. CHP is recognized nationally and has been named to the Best Places to Work in Virginia List.

Requirements

• 3+ years of property management or related experience.
• Experience independently managing an apartment community or multiple properties.
• Strong knowledge of conventional leasing, occupancy, resident relations, rent collection, and property operations.
• Experience developing or managing property budgets and monitoring financial performance.
• Leadership or supervisory experience strongly preferred.
• Strong customer service and resident relations skills.
• Excellent communication and interpersonal skills.
• Strong organization and time-management abilities.
• The ability to prioritize competing demands in a fast-paced environment.
• Strong judgment, problem-solving, conflict-resolution, and decision-making skills.
• The ability to lead independently while collaborating effectively with regional leadership and other departments.
• High school diploma or equivalent required.
• Comfort with technology is important in this role.
• Experience with property management platforms such as Yardi Voyager and RentCafe is preferred.
• Experience with Microsoft Excel, Word, Outlook, and Teams is preferred.
• Experience with Adobe, DocuSign, and electronic document management tools is preferred.
• Experience with mobile inspection, work-order, and communication applications is preferred.
• Experience with financial reporting and business intelligence tools such as Power BI is preferred.

Nice To Haves

• Bachelor’s degree in business, real estate, property management, or a related field preferred.
• CAM, CPM, Fair Housing, or other industry certifications are a plus but not required.

Responsibilities

• Oversee daily property operations and maintain a high-performing, well-managed community.
• Drive occupancy toward 97% or greater through effective leasing, marketing, retention, and operational strategies.
• Monitor property performance, identify trends, and implement improvements.
• Address operational challenges independently and escalate only when necessary.
• Maintain strong curb appeal, community standards, and overall property readiness.
• Develop and manage property budgets.
• Monitor revenue, expenses, collections, and overall financial performance.
• Identify opportunities to control expenses and improve property results.
• Ensure rent payments and other charges are collected, posted, tracked, and reconciled accurately.
• Use leasing and operational strategies to improve financial performance.
• Support leasing activity, occupancy goals, renewals, and resident retention.
• Ensure prospects and residents receive responsive, professional service.
• Resolve resident concerns effectively and professionally.
• Build positive resident relationships and promote a strong sense of community.
• Ensure leasing practices and property operations comply with applicable Fair Housing requirements.
• Supervise, coach, and develop property staff.
• Set clear expectations and hold team members accountable for results.
• Delegate effectively while maintaining ownership of overall property performance.
• Build an engaged, service-focused team.
• Support employee development, performance, and retention.
• Partner closely with maintenance staff to ensure work orders are completed accurately and on time.
• Monitor apartment turns and support a goal of 10 days or less for unit readiness.
• Conduct and support routine property, building, and unit inspections.
• Follow up on maintenance concerns and ensure residents receive timely communication.
• Coordinate with vendors and contractors as needed.
• Ensure operations follow company policies, lease requirements, Fair Housing regulations, and applicable federal, state, and local requirements.
• Maintain accurate property records and documentation.
• Identify potential operational or property risks and take appropriate corrective action.
• Support inspections, reporting, and audit processes.

Benefits

• Competitive pay starting at $68k per year + bonus potential.
• 30 days off in your first year.
• Medical, Dental, and Vision start on the 1st of the month after your hire date.
• Paid maternity and paternity leave after 90 days.
• 403(b) retirement plan with up to a 5% company contribution: CHP contributes 3% regardless of your contribution and matches an additional 2% when you contribute.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED