Property Manager II
About The Position
The Property Manager plays a vital role to our properties. You will oversee the operations, budgets, housekeeping, maintenance, and leasing of the whole property. You will supervise housekeeping, maintenance, and a leasing staff of several people. It is crucial this position has leadership skills to run and maintain the property to its best. We are a locally owned property management company overseeing multifamily communities across the region. Our on-site teams are supported by a central office and leadership group that value clear expectations, teamwork, and accountability. We believe strong communities start with supported employees and take pride in creating stable, well-maintained places for residents. We look for team members who take ownership of their work, support their coworkers, and contribute to a positive community for both residents and staff, focusing on our core values of honesty, humility, hard work, excellence, and kindness.
Requirements
- Proven success in on-site multi-family property management operations.
- Ability to lead others and maintain a functional team - active listener.
- Interviewing for positions on property – structured approach.
- Conflict resolution.
- Communication – both written and verbal with other employees and tenants.
- Excellent time management.
- Be adaptable to new situations while being an active problem solver.
- Proficiency in Microsoft Office Suite, Word, Excel, and PowerPoint.
- High School Diploma or equivalent.
- 1-3 years of property management experience as a property manager or assistant property manager is preferred.
- Certified Apartment Manager (CAM).
- Experience leading others in work settings.
- Fair Housing Law experience in practice.
- Ability to stand for extended periods of time.
- Occasionally assist with cleaners and maintenance on jobs.
- Ensure good physical hygiene with a clean and professional image.
Responsibilities
- Recruit, train, and inspire a high-performing leasing and maintenance team.
- Foster a collaborative work environment, instilling a culture of excellence and accountability.
- Oversee vendor relationships, negotiating contracts, managing pricing structures, and ensuring performance meets rigorous standards.
- Conduct regular reviews of vendor contracts to identify cost-saving opportunities while maintaining service quality.
- Cultivate positive relationships with tenants, promptly addressing concerns to maintain high satisfaction levels.
- Work with dissatisfied tenants to resolve their problems in a friendly and compliant manner.
- Manage the move out reconciliation procedure.
- Implement resident retention programs for long-term community stability.
- Create a community of “super-fans” and encourage them to share their positive experiences online for others to see.
- Oversee the financial performance of the property, including budgeting, rent collection, and expense management.
- Manage banking deposits.
- Implement revenue-maximizing and cost-minimizing strategies within AIRM.
- Manage lease renewals.
- Work to obtain and maintain high occupancy rates through effective sales and renewal strategies.
- Ensure adherence to local, state, and federal regulations, and company policies and procedures.
- Manage the process of sending collection and eviction accounts to the law office.
- Posting of three-day notices.
- Incorporate industry best practices into daily operations.
- Keep all information correct and up to date in all company operated programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
