Property Manager II - The Parker

Bellwether Housing • Seattle, WA

4d • $31 - $37 • Onsite

About The Position

Bellwether Housing is seeking an enthusiastic Property Manager II to help lead daily operations at The Parker Apartments. This role involves overseeing all aspects of day-to-day management of a 50-unit building, including rent collection, marketing, leasing, resident relations, and property maintenance. The Property Manager II will also focus on promoting a sense of community among residents, problem-solving, and facilitating a responsible and positive community environment. The Parker Apartments consist of Low Income Housing Tax Credits, Office of Housing, and 8 Project-Based Section 8 units.

Requirements

• Two+ years prior apartment management or leasing experience in the property management industry. Equivalent education/experience may be substituted for stated requirements.
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
• Proficient in Microsoft Office 365 applications.
• Excellent written and verbal communication skills.
• Ability to exercise discretion and confidentiality.
• Experience applying fair housing laws and local landlord/tenant laws.
• Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
• Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
• Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
• Proven ability to work independently and as part of a team.
• Experience working with Yardi property management software or equivalent.
• High school diploma or GED (equivalent education and experience may be substituted for the stated requirements).
• You thrive in inclusive environments and have a passion for connecting with individuals who share a wide range of experiences. At your core, you are committed to and value, equity, inclusion and respect.

Nice To Haves

• Experience in the affordable housing industry preferred.
• Completion of SWHFC Fundamentals and Advanced training workshops.
• Experience with Seattle Housing Authority Section 8 Project and Tenant Based programs.
• Experience using KNOCK or other CREM
• Experience working with AMSI/eSite or equivalent property management software.
• Familiarity with service-enriched housing programs, such as Sound Families and HOPWA.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
• Experience working with social service programs for diverse populations and making referrals as appropriate.

Responsibilities

• Oversee all aspects of day-to-day management of the building including rent collection, marketing, leasing, resident relations, and maintenance of the property, working to meet or exceed Performance Goals.
• Meet regularly with Maintenance Manager/Supervisor to review work orders, unit turn schedules, preventative maintenance, and general property needs.
• Act as a liaison with Resident Services or outside agencies providing services and case management to residents.
• Maintain accurate data for leasing, compliance, maintenance, and resident ledgers in Yardi.
• Collaborate with a dedicated Resident Coordinator to provide resources and referrals to residents.
• Help lead and manage a dedicated Maintenance Tech, including providing guidance and support, setting goals and expectations, conducting performance evaluations, and addressing areas for improvement.
• Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention, and adjusting when needed.
• Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.
• Initiate and complete annual resident recertifications and extended vacancy reporting.
• Champion the ‘One Team’ and create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.
• Other duties as assigned.

Benefits

• Competitive compensation accompanied by a generous benefits package.
• Medical, dental, and vision insurance.
• A 403(b)-retirement plan with an employer match.
• Up to $1,500 in employer-paid continuing education per year.
• An ORCA Transit Pass.
• Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED