Property Manager -Commons at Livingston

National Church Residences•Columbus, OH

6d•Hybrid

About The Position

The Property Manager I is responsible for supporting the operational and financial aspects of assigned properties. This role focuses on day-to-day administrative operations for apartment communities of up to 150 units, in up to 4 communities, ensuring compliance with company guidelines without direct management responsibilities over staff. The position supports the operational and financial aspects of assigned properties according to prescribed policies and procedures of the organization, including all applicable state, federal, and accreditation regulations, under the general supervision of the Regional Portfolio Leader.

Requirements

High school diploma or equivalent
Industry-wide designations, including but not limited to COS, TCS, ARM, SCHM; completion of all NCRU courses
1-2 years’ prior experience in property management, preferably affordable/HUD or LIHTC housing.
Ability and means to travel on a flexible schedule as needed, proof of liability and property damage insurance on vehicle used is required.
Valid driver's license and able to meet National Church Residences' motor vehicle policy.
Excellent communication, comprehension, and interpersonal skills.
Ability to speak, read, write and understand English, as well as the ability to make self-understood.
Strong working knowledge of computer or tablet skills with basic professional computer software (Microsoft Office suite, Windows, etc.) and the capacity for learning new software systems quickly.
Self-directed with excellent organizational skills and the ability to manage tasks and assignments concurrently.
Must be able to successfully lead others.
Strong motivational skills and a high emotional intelligence quotient (EQ).
Must be knowledgeable and adhere to fair housing laws.

Nice To Haves

Industry-wide designations, including but not limited to COS, TCS, ARM, SCHM; completion of all NCRU courses

Responsibilities

Assist in the day-to-day operations of the assigned property(ies), including handling administrative duties, responding to tenant inquiries, and coordinating maintenance services under the oversight of a Regional Portfolio Leader.
Maintain communication with regulatory authorities (e.g., HUD) and property owners under the supervision of the Regional Portfolio Leader.
Assist in tracking the financial operations of the property, including accounts payable/receivable (A/P, A/R) and billing procedures.
Accurately process payroll submissions and maintain financial records in accordance with budgetary guidelines.
Contribute to the preparation of weekly, monthly, and quarterly financial reports.
Support the management of HUD, COMBO, LIHTC, Housing Choice, RAD, and Family housing structured programs/subsidies.
Ensure resident files, waiting lists, and documentation comply with HUD and LIHTC rules and regulations.
Assist with preparing amendments, extensions, and schedules for rental assistance contracts (e.g., Section 8) and property management agreements.
Implement and oversee resident retention programs, such as move-in and follow-up services.
Communicate occupancy requirements, lease agreements, house rules, and any applicable addenda to residents.
Address tenant complaints and service requests, escalating issues to the Regional Portfolio Leader when necessary.
Ensure accurate data entry and record-keeping, assisting with maintaining property records in compliance with company standards.
Oversee data management tasks in Yardi and ensure compliance with best practices for data accuracy and reporting.
Assist in preparing input for annual operating budgets and capital improvement budgets for review by supervisors.
Support the analysis of financial statement activities to help maintain operational performance within budgetary limits.
Ensure compliance with company policies, Fair Housing laws, state landlord/tenant laws, and Low-Income Housing Tax Credit (LIHTC) Section 42 rules under the supervision of the Regional Portfolio Leader.
Maintain organized and compliant tenant files, assisting with audits, reviews, and performance assessments such as MOR (Management and Occupancy Reviews) and State Agency reviews.
Engage and coordinate with vendors and service providers to address property needs.
Ensure property maintenance and repairs are conducted in a timely manner, helping maintain REAC (Real Estate Assessment Center) or State Agency review standards.
Assist in maintaining resident satisfaction by addressing concerns, ensuring services meet established benchmarks.
Contribute to maintaining the property to meet or exceed occupancy and satisfaction goals.
Demonstrates and maintains a positive, professional manner, manages time efficiently and effectively, provides support as a lead worker to promote a team approach, collaborates and participates in policy creation and appropriate problem-solving methods.
Must adhere to all policies, procedures, terms and conditions set forth in the National Church Residences’ Employee Information Guide (EIG), the Code of Conduct, as well as any facility handbook, including but not limited to, corporate compliance, drug free workplace, safe work practices, all federal, state, local regulations and laws.
Acts with respect and dignity in relating to residents, their families, other related parties, and staff.
Reports all complaints made by residents/clients and/or families to the appropriate supervisors, reports all allegations of abuse, misappropriation of funds/resident property and/or any other corporate compliance, drug free workplace, safe work practices, all federal, state and local regulations and laws.
Completes all annual education requirements timely and exhibits behavior as set forth by the Code of Conduct in the performance of their duties.
Maintains relationships, both internally and externally exercising appropriate communication and interpersonal skills to enhance the National Church Residences brand.
Must be knowledgeable and adhere to fair housing laws. Review leasing activities and practices to ensure they meet all applicable fair housing laws.
All responsibilities are carried out in a manner consistent with National Church Residences' Core Values.
Performs other duties as assigned.

Benefits

National Church Residences serves more than 46,000 seniors through our array of housing and health care services.
Our organization is driven by a vision to advance better living for 100,000 seniors by 2030, wherever they call home.
With more than 360 communities across the U.S., we are the nation’s largest nonprofit provider of affordable senior housing and the largest manager of service coordinators.
We also offer residential senior communities, home and community-based services, as well as permanent supportive housing for the formerly homeless and disabled.
National Church Residences believes in finding, recruiting, developing, and rewarding talent.
We hire people with the greatest potential and then we give them the resources they need to do their best work and grow.
Our employees care about each other and they enjoy working in an environment that encourages their performance at the highest levels.
Your best career move starts with National Church Residences.
Don’t wait another minute!
View our senior living job opportunities.