Property Manager Assistant

Volunteers of America Los Angeles•Northridge, CA

6d•Onsite

About The Position

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org. This position requires the Property Manager Assistant I to reside at the property and have the ability to work flexible hours. The Property Manager Assistant may have a spouse or partner reside at the property, but children are not permitted due to the needs of the community. This position requires the ability to work flexible hours. Must have property management experience.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
High School Diploma or GED
Minimum 2 years of experience in property management
Some supervisory experience guiding and overseeing staff.

Nice To Haves

Associates Degree Property Management or related discipline
Experience with Housing Authority procedures and documentation a plus.
Current California driver's license and clean driving record

Responsibilities

Coordinating apartment turnover and assuring apartments are returned to rent-ready condition
Assist Community Property Manager prepare eviction proceedings
Overseeing work performed by maintenance staff; coordinating the completion of work orders based on resident requests for maintenance
Maintaining work records including organization of work orders
Overseeing security staff; maintaining documentation and incident reports, able to resolve unexpected problems as they arise
Working with the Property Manager to follow-up on complaints and reported incidents
As directed, investigate and document all complaints and reported incidents
Work with property manager to coordinate security services to ensure premises are secure.
Work with property manager to ensure premises and parking area is in compliance and safe.
Other duties as assigned
Oversee all work performed by maintenance staff, coordinate completion of work orders
Coordinate apartment turnover, ensuring apartments prepared for residents, support eviction proccedings as directed by Community Property Manager
Maintain work records and work orders
Coordinate and oversee facility security staff, resolve unexpected problems
Follow-up all resident complaints and incident reports, inspect and investigate as directed by Community Property Manager, maintain report log and related documents.
Other duties as required and may be subject to change