Property Management Liaison

State of Connecticut•Hartford, CT

13d•Hybrid

About The Position

The State of Connecticut, Department of Administrative Services (DAS), Facilities Management Division is seeking qualified individuals for a Property Management Liaison position. This role is responsible for approximately one-third of a statewide real estate portfolio of approximately 6 million square feet, including commercial office buildings, high-rise facilities, laboratory spaces, and structured parking. The division manages an annual operating budget of approximately $30 million and ensures safe, efficient, and reliable building operations. The Liaison will oversee operations, monitor preventive and corrective maintenance, support capital planning efforts, and ensure building services are delivered within budget. This role requires judgment in balancing operational needs and fiscal stewardship.

Requirements

Seven (7) years of experience in general business management, property management or business contract administration.
One (1) year of the General Experience must have been in property management.
Knowledge of relevant agency policies and procedures.
Knowledge of relevant state and federal laws, statutes and regulations.
Knowledge of state of the art security, building operations and maintenance procedures and techniques.
Knowledge of energy conservation methods and techniques.
Knowledge of tenant agency requirements.
Knowledge of contract administration.
Knowledge of budget preparation and control.
Knowledge of trades including building, custodial and grounds.
Considerable interpersonal skills.
Oral and written communication skills.
Ability to prepare and analyze financial documents and reports.
Ability to utilize computer software.
Supervisory ability.
Incumbents in this class will be required to travel.
Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

Nice To Haves

Experience overseeing commercial office operations with budgets over $2M, including negotiating and approving service contracts, managing facility budgets, and reviewing financial reports.
Experience conducting field investigations of building deficiencies, preparing scopes of work, providing project oversight to include supervisor vendors and evaluating performance.
Experience administering Computerized Maintenance Management Systems (CMMS) to manage preventive maintenance schedules and process reactive work orders.
Experience serving as a liaison among tenant representatives, architects, engineers, insurance inspectors, project managers, and building officials.
Experience with commercial building systems including HVAC, electrical distribution, plumbing, fire, life safety, basic building envelope components.
Experience interpreting system documentation and communicating with contractors and technical personnel.

Responsibilities

Serves as the facilities management lead for designated buildings.
Oversees operations, monitors preventive and corrective maintenance, and supports capital planning efforts.
Ensures all building services are delivered within established budgetary parameters.
Performs specialized property management oversight duties of security, maintenance, custodial, and other services provided by vendors and contractors for state buildings and grounds and/or tenants of space leased by the state.
Oversees contractual compliance of property management firms.
Ensures contractors stay within budget and recommends budgetary adjustments.
Authorizes projects and emergency work for assigned buildings and grounds.
Coordinates and oversees preventive maintenance and energy conservation programs for assigned buildings.
Serves on vendor/contractor selection panels.
Acts as liaison with operating units, agencies, contractors, vendors, tenants, and outside officials regarding unit policies and procedures.
Monitors and audits vendor compliance with state environmental, certification, permit, safety, and security requirements.
Investigates liability and claim issues.
Performs property inspections.
Prepares and reviews financial reports and correspondence.
May review or prepare project plans, specifications, and cost estimates for building renovations.
May make recommendations on policies, procedures, standards, and specifications.