Property Management Coordinator

Beacon Communities•Boston, MA

34d•$25 - $32

About The Position

Property Management Coordinator, Georgetowne Homes - Hyde Park, MA General Statement of Duties: Primary responsibility is providing administrative assistance, service and support to the Property Managers, Sr. Property Managers, Assistant Regional Vice President, Regional Vice President, and other property staff. Represents the company professionally to the general public and members of the community. Supervision Received: Reports to Regional Vice President. Supervision Exercised: None Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class). Provides office administrative assistance as follows: Greets and assists applicants, residents and guests. Prepares, types and files office correspondence including letters, reports, and spreadsheets. Writes service orders and maintains service order log. Answers telephones in a professional manner; directs calls and records messages. Orders office supplies and maintains inventory. Opens and closes office. Secures confidential files and maintains office equipment. Administers rent collection efforts with Property Managers including cash receipts, 14-day notices, legal correspondence, rental assistance outreach, etc. Processes third party requests for income certifications/recertifications; completes resident follow-up related to certifications; files certification documents appropriately based on rental program. Completes special projects assigned by manager. Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, preparing lease packages, creating resident files. Conducts new resident orientation. Works with Property Managers to submit contract rent increase request to housing authorities for affordable households and lease renewals for market rate households. Processes rent changes and posts corresponding lease charges in Yardi. Fosters a positive, active and collaborative relationship with residents, communities and associated agencies. Works patiently, professionally and cooperatively with residents and staff. Preserves and respects resident and applicant confidentiality. Follows company policies, rules and regulations. Accepts varying assignments from day to day at properties located throughout the region.

Requirements

High school diploma or G.E.D. required.
Strong computer proficiencies required.
Intermediate proficiency with Word, Excel, PowerPoint, Outlook.
Fluent in English.
Strong oral and written communication skills.
Highly organized and detail oriented.
Ability to work in a fast-paced environment where priorities change daily.
Deadline driven.
Demonstrates strong initiative and high level of professionalism.
Manual dexterity for filing and competent use of office equipment.
Ability to climb stairs and walk through the community.
Must have active driver’s license and vehicle and will work daily at properties within the Region as assigned.
Teamwork
Integrity/Ethics
Dependability
Customer Focus
Adaptability/Flexibility
Job Knowledge
Communication
Computer Skills
Personal Organization Skills
Interpersonal Skills

Nice To Haves

Associates degree or equivalent experience (business management, operations, communications, and administrative support) preferred.
Basic proficiency with Yardi desirable.

Responsibilities

Provides office administrative assistance
Greets and assists applicants, residents and guests.
Prepares, types and files office correspondence including letters, reports, and spreadsheets.
Writes service orders and maintains service order log.
Answers telephones in a professional manner; directs calls and records messages.
Orders office supplies and maintains inventory.
Opens and closes office.
Secures confidential files and maintains office equipment.
Administers rent collection efforts with Property Managers including cash receipts, 14-day notices, legal correspondence, rental assistance outreach, etc.
Processes third party requests for income certifications/recertifications; completes resident follow-up related to certifications; files certification documents appropriately based on rental program.
Completes special projects assigned by manager.
Completes administrative leasing duties: intake and processing of applications, preparing and distributing applicant correspondence, preparing lease packages, creating resident files.
Conducts new resident orientation.
Works with Property Managers to submit contract rent increase request to housing authorities for affordable households and lease renewals for market rate households.
Processes rent changes and posts corresponding lease charges in Yardi.
Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
Works patiently, professionally and cooperatively with residents and staff.
Preserves and respects resident and applicant confidentiality.
Follows company policies, rules and regulations.
Accepts varying assignments from day to day at properties located throughout the region.

Benefits

Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
Retirement planning. We offer a 401k program with a company match.
100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
Access to an Employee Assistance Program (EAP)
Childcare & Eldercare Support
Career Development and Advancement Opportunities

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