PROPERTY MANAGEMENT ADMINISTRATIVE ASSISTANT

Rockport Commercial Inc.•Winnipeg, MB

About The Position

As our Property Management Admin Assistant, you are a highly organized and detail-oriented professional who serves as the backbone of our daily commercial and residential office operations. You bring a strong suite of office administration and computer skills to the team, allowing you to manage multiple priorities with ease. Beyond your technical abilities, you excel at building positive tenant relationships and take pride in ensuring a high level of satisfaction across all our properties.

Requirements

Superior Organization: Proven ability to manage multiple projects at once and meet deadlines with ease.
Advanced Computer Skills: Proficiency in Microsoft Office (Word, Excel, Outlook) and a high level of comfort learning new software and platforms.
Communication Excellence: Strong written and verbal communication skills with a focus on professional customer service.
Proactive Problem Solver: A self-starter who can anticipate office needs and tackle challenges independently, including the ability to remain calm and professional when resolving concerns with unhappy tenants.
High School Diploma required.
Valid class 5 license and a vehicle is required.
Ability to handle emergencies and on-call situations.

Nice To Haves

Previous experience in Property Management or Real Estate.
Familiarity with property management software.
Knowledge of local housing laws.
Experience with Rent Manager considered a strong asset.
Certificate or Bachelor’s degree preferred.

Responsibilities

Provide essential day-to-day administrative and clerical support to the property management team.
Manage daily office operations, including handling correspondence, maintaining digital and physical filing systems, and performing general duties such as scanning, copying, mailing, and supply management.
Serve as the primary point of contact for tenants, answering and directing phone calls and emails professionally, ensuring all stakeholders receive timely and helpful responses to their inquiries.
Ensure organizational compliance by collecting and properly filing required documents.
Accurately input and update lease information, maintenance requests, and tenant records within our management database.
Coordinate and schedule maintenance appointments and move-in/move-out inspections.
Prepare, format, and distribute notices, lease agreements, reports, and internal documents with a high level of accuracy and detail.